INTERNATIONAL ACADEMY OF E-BUSINESS
2002 CONFERENCE PROGRAM
Sheraton Studio City
5905 International Drive, Orlando, Florida 32819 USA
March 6-11, 2002.
WEDNESDAY - MARCH 6, 2002
Arrival of participants & informal interactions between participants
THURSDAY - MARCH 7, 2002
1:00 - 5:00 PM REGISTRATION LOCATION: FOYER - (Hollywood A/B)
2:30 - 5:00 PM SESSIONS/WORKSHOPS/PANELS
SESSION: E-NVIRONMENT OVERVIEW - PAST, PRESENT, FUTURE
@ HOLLYWOOD A
CHAIR: to be announced
PAPERS:
WILL THE INTERNET CONTINUE TO EXPAND THE STRATEGIC SCOPE OF BUSINESS?
William J. Lekse, Katz Graduate School of Business, Pennsylvania,
Miguel R. Olivas-Luján, Katz - U of Pittsburgh /ITESM -Monterrey, Mexico
Mengxin Zhao , Katz Graduate School of Business, Pennsylvania
Where are they now? E-BUSINESS research examples AND THE LESSONS THEY'VE TAUGHT US
Esmeralda Garbi, Florida Atlantic University, Florida, USA
Carlos J. Rangel, Cvfuturo.com, Miami, Florida, USA
TRUST IN INTERNET SHOPPING AND ITS CORRELATES: A CROSS-CULTURAL INVESTIGATION
John A. Parnell, Texas A&M University-Commerce, Texas, USA
Alma Mintu-Wimsatt, Texas A&M University-Commerce, Texas,
Shawn Carraher, Texas A&M University-Commerce, Texas, USA
(a short break, if so desired.)
NET IMPACT: DISTURBING TRENDS ON THE DARK SIDE OF DIGITAL BUSINESS
Brian Lofman, Rollins College, Florida, USA
E-COMMERCE: THE NEXT WAVE - A CRITICAL LOOK AT THE FUTURE
Fred K. Augustine, Jr, Stetson University, Florida, USA
Theodore J. Surynt, Stetson University, Florida, USA
6:30 - 8:00 PM RECEPTION
FRIDAY - MARCH 8, 2002
8:00 - 11:45AM &
2:00-4:00 PM REGISTRATION @ FOYER
8:30 - 10:00 AM SESSIONS/WORKSHOPS/PANELS
SESSION A: E-BUSINESS STRATEGIC INSIGHTS @HOLLYWOOD A
CHAIR: to be announced
PAPERS:
E-COMMERCE, ANOTHER DOT COM BOMB?
Harish L. Verma, Wayne State University, Michigan, USA
ORGANIZATIONAL STRATEGY FOR THE NEW ECONOMY
Ronald G. Cheek, University of Louisiana at Lafayette, Louisiana, USA
Michelle Kunz, Morehead State University, Kentucky, USA
THE DN GRID MODEL FOR E-POSITIONING IN E-BUSINESS ENVIRONMENT
Dong-Sung Cho, Seoul National University, Korea
Yong-Sauk Hau, Korea Institute for International Economic Policy, Korea
Jae-Chan Park, Seoul National University, Korea
TRADITIONAL FIRM'S COMPETITIVE ADVANTAGES UNDER E-COMMERCE ENVIRONMENT: THE CASE OF HAIER
Xiyou He, Seoul National University, Korea
Jinsup Jung, Seoul National University, Korea
SESSION B: E-GLOBAL BUSINESS ENVIRONMENT@SILVER SCREEEN A
PANEL:THE OUTLOOK FOR E-TERRORISM AND INTERNATIONAL
BUSINESS - INSIGHTS FROM MARKETING, FINANCIAL, AND MANAGERIAL PERSPECTIVES
CHAIR: Brian Lofman, Rollins College, Florida, USA
PANELIST:
Brian Lofman, Rollins College, Florida, USA
Marc Sardy, Rollins College, Florida, USA
Bella Galperin, Rollins College, Florida, USA
FRIDAY - MARCH 8, 2002
8:30 - 10:00 SESSIONS/WORKSHOPS/PANELS
SESSION C: E- ISSUES AND CONCERNS @SILVER SCREEN B
CHAIR: Dharam S. Rana, Jackson State University, Mississippi, USA
PAPERS:
PERCEPTIONS OF RISK IN PURCHASING ON THE INTERNT
John Van Beveren, University of Ballarat, Australia
Robyn Wilson, University of Ballarat, Australia
ON-LINE PRIVACY: AN ANALYSIS OF THE GAPS BETWEEN CONSUMER PRIVACY EXPECTATION AND ELECTRONIC COMMERCE IN AUSTRALIA
Nicole Watt, University of Wollongong, Australia
Joan Cooper , University of Wollongong, Australia
Lois Burgess, University of Wollongong, Australia
Carole Alcock, University of Wollongong, Australia
DEVELOPMENTS IN E-COMMERCE SECURITY TECHNOLOGIES: IS E-COMMERCE SAFE?
Sunita S. Rana, Jackson State University, Mississippi, USA
Mihai Nica, Jackson State University, Mississippi, USA
Robert L. Gillon, Jackson State University, Mississippi, USA
AN ANALYSIS OF THE PRIVACY POLICIES OF THE FORTUNE e-50 FIRMS
Harlan L. Etheridge, University of Louisiana at Lafayette, USA
Kathy H. Y. Hsu, University of Louisiana at Lafayette, Louisiana, USA
10:00 - 10:30AM REFRESHMENTS BREAK
FRIDAY - MARCH 8, 2002
10:30 - NOON SESSIONS/WORKSHOPS/PANELS
SESSION A: E-SUCCESS DETERMINANTS @ HOLLYWOOD A
CHAIR: to be announced
PAPERS:
HOW DOES E-BUSINESS-BASED MASS CUSTOMIZED PRODUCTS AFFECT REVENUES AND COSTS OF ESTABLISHED ENTERPRISES?
Thomas Hutzschenreuter, Boston University, Massachusetts, USA
INVESTIGATIONS IN QUALITY REQUIREMENTS IN E-BUSINESS
Kaushik Pandya, University of East London, United Kingdom
Christopher Seow, University of East London, United Kingdom
AN ANALYSIS OF CRITICAL SUCCESS FACTORS OF SUCCESSFUL WANNA-DOTS IN e-BUSINESS STRATEGY: CASE STUDY OF GE POLYMERLAND BASED ON THE
"ser-M" PARADIGM
Yong-Sauk Hau, Korea Institute for International Economic Policy, (KIEP), Korea
e-STRATEGIES OF GENERAL TRADING FIRMS (GTFs): A COMPARATIVE STUDY OF JAPANESE AND KOREAN GTFs
Jai B. Kim, SungKyunKwan University, Korea
Jay Y. Chung,,SungKyunKwan University, Korea
SESSION B: E-TECHNOLOGIES & GLOBAL BUSINESS @ SILVER SCREEN A
CHAIR: to be announced
PAPERS:
HOW CURRENT TECHNOLOGIES AFFECT INTERNATIONAL MANAGEMENT
Carl A. Rodrigues, Montclair State University, New Jersey, USA
INTERNATIONAL EXPANSION AND FIRM VALUE IN THE ELECTRONIC MARKETPLACE
Steven Schreiber, University of Miami, Florida, USA
Namgyoo Park, University of Miami, Florida, USA
John Mezias , University of Miami, Florida, USA
THE PARADOXES OF TRUST IN ELECTRONIC COMMERCE: TECHNOLOGIES IN CULTURAL CONTEXTS
John W. Clarry, The College of New Jersey, Ewing, New Jersey, USA
REFLECTIONS OF EARLY DOPTING UK SMEs: DEVELOPING A MODEL FOR EFFECTIVE INTERNET ADOPTION
Nigel Potter, ERDC, ECE Business School, UK
FRIDAY - MARCH 8, 2002
10:30 - NOON SESSIONS/WORKSHOPS/PANELS
SESSION C: A LOOK AT REAL E-BUSINESS WORLD @SILVER SCREEN B
CHAIR: Ravi Behara, Florida Atlantic University, Florida, USA
PAPERS:
SERVICE E-VALUATION: A REALITY CHECK FOR PRICELINE.COM
Ravi Behara, Florida Atlantic University, Florida, USA
Somnath Bhattacharya, Florida Atlantic University, Florida, USA
IMPLEMENTING ELECTRONIC COMMERCE TO ACHIEVE COMMERCIAL SUCCESS IN THE SECURITIES INDUSTRY
Mary Han, University of Strathclyde, United Kingdom
ON STAGE: NEPTUNE THEATRE'S E-COMMERCE INVESTMENT
Shelley L. MacDougall, Acadia University, Canada
ON-LINE OR IN-LINE? AN ANALYSIS OF E-BANKING TRENDS IN SINGAPORE
Jack TEO Cheng Chuah, Nanyang Technological University, Singapore
TAN Kian Chuan, Nanyang Technological University, Singapore
TAN Siew Sing, Nanyang Technological University, Singapore
LAM Chen Meng, Nanyang Technological University, Singapore
12:10-1:40PM LUNCHEON @HOLLYWOOD B
GUEST SPEAKER:
R. Toleti
Founder & Chief Technology Officer
CYTURA Corporation, Heathrow, Florida
FRIDAY - MARCH 8, 2002
1:45 - 3:15 PM SESSIONS/WORKSHOPS/PANELS
SESSION A: E- STRATEGIC APPROACHES @HOLLYWOOD A
CHAIR: to be announced
PAPERS:
TOWARD THE DEVELOPMENT OF AN INTEGRATIVE eBUSINESS STRUCTURE
Ernie a. Capozzoli, Troy State University, Alabama, USA
Sheb L. True, Kennesaw State University, Georgia, USA
Robert D. Winsor, Loyola Marymount University, California,
CONTINGENCY APPROACH TOWARD DIGITAL TRANSFORMATION AS AN E-STRATEGY IN THE INTERNET ERA
Jay Hyuk Rhee, Korea University, Korea
Sung Jin Hong , Korea University
IN-CONTEXT MARKETING THROUGH REAL TIME CUSTOMER MONITORING
Marc Resnick, Florida International University, Florida, USA
MARKETING THE OLD FASHIO WAY USING E-COMMERCE
Louis C. Mancuso, Claflin, University, South Carolina, USA
FRIDAY - MARCH 8, 2002
1:45 - 3:15 PM SESSIONS/WORKSHOPS/PANELS
SESSION B: E-ADOPTION AND VALUES OF SME'S @SILVER SCREEN A
CHAIR: Johnny A. Nelson, Nova Southeastern University, Florida
PAPERS:
A FRAMEWORK TO MEASURE CULTURAL VALUES ON THE WEB
Nitish Singh, Saint Louis University, Missouri, USA
Hisako Matsuo, Saint Louis University, Missouri, USA
GETTING `E' REAL: THE STRATEGIC CHALLENGES OF THE INFORMATION AGE FOR IRISH SMALL AND MEDIUM-SIZED ENTERPRISES
Pat Ibbotson, University of Ulster, Northern Ireland
Jim Bell, University of Ulster, Northern Ireland
Elaine Ramsey, University of Ulster, Northern Ireland
Brendan Gray, University of Otago, New Zealand
KEY DETERMINANTS IN THE DIFFUSION OF EC TECHNOLOGIES IN SMES: AN AUSTRALIAN STUDY
Robyn Lawson, University of Western Sydney, Australia
Carole Alcock, University of Wollongong, Australia
Joan Cooper, University of Wollongong, Australia
Lois Burgess, University of Wollongong, Australia
ADOPTION OF INTERNET BY SMALL AND MEDIUM ENTERPRISES IN TURKEY: AN INVESTIGATION OF MANAGERIAL ATTITUDES
Ekrem Tatoðlu, Beykent University, Turkey
Veysel Kula, Afyon Kocatepe University, Turkey
FRIDAY - MARCH 8, 2002
1:45 - 3:15 PM SESSIONS/WORKSHOPS/PANELS
SESSION C: E-LEARNING @ SILVER SCREEN B
PANEL: EMERGING ISSUES IN E-LEARNING: THEORETICAL FRAMEWORKS AND PRACTICAL IMPLICATIONS
CO-CHAIRS:
Rex Dumdum, Marywood University & Center for Leadership Studies, State University of NY at Binghamton
Nagaraj Sivasubramaniam, Duquesne University, Pennsylvania
PANELIST:
Richard Reeves-Ellington, Binghamton University, New York, USA
Thomas Chandy, Binghamton University, New York,USA
Roument Nikolov, University of Sofia, Bulgaria
Marla Tuchinsky, Cisco Systems, USA
Gillian Palmer, International Tertiary Distance Education Consultant, UK
TOPICS:
E-LEARNING AND KNOWLEDGE MANAGEMENT: CRITICALITY AND SCALABILITY OF E-LEARNING IN EARLY-STAGE ENTERPRISES
Thomas Chandy, Binghamton University, New York, USA
Nagaraj Sivasubraminiam, Duquesne University, Pennsylvania, USA
Uldarico Rex Dumdum, Marywood University, New York, USA
Marla Tuchinsky, Cisco Systems, USA
TAPPING THE PRODUCTIVE POTENTIAL OF eLEARNING: AN eLEARNING ARCHITECTURE FRAMEWORK
Uldarico Rex Dumbum, Marywood University, New York, USA
Nagaraj Sivasubraminam, Duquesne University, Pennsylvania, USA
EMERGING COMMERCIALIZATION OF ELEARNING
Richard Reeves-Ellington, Binghamton University, USA
Gillian Palmer, International Tertiary Distance Education Consultant, UK
Roument Nikolov, University of Sofia, Bulgaria
3:15-3:30PM BREAK
FRIDAY - MARCH 8, 2002
3:30 - 5:00 PM SESSIONS/WORKSHOPS/PANELS
SESSION A: E-MARKETING DILEMMAS @ HOLLYWOOD A
CHAIR: to be announced
PAPERS:
STEALTH MARKETING ON THE WEB: AN ETHICAL DILEMMA
Kenny K. Chan, California State University, Chico, California, USA
Richard PonArul, California State University, Chico, California, USA
ADAPTATION OF CHAEBOL IN INTERNET AGE
Dong-Sung Cho, Seoul National University, Korea
Jootae Kim, Seoul National University, Korea
ONLINE ADVERTISING: A SNAPSHOT LOOK AT IMUS
Peggy Osborne, Morehead State University, Kentucky, USA
Michelle B. Kunz, Morehead State University, Kentucky, USA
REINTERMEDIATING THE MEDIA PLANS
Michael Goldberg, Bernard Hodes Group, USA, mgoldberg@ny.hodes.com
SESSION B: E-BUSINESS ASSESSMENT @SILVER SCREEN A
CHAIR: to be announced
PAPERS:
AN EMPIRICAL ASSESSMENT OF e-BUSINESS IMPLEMENTATION CONSTRAINTS
Tim R. Coltman, University of Wollongong, Australia
Timothy M. Devinney, Australian Graduate School of Management, Australia
David F. Midgley, INSEAD, France
THE ENTERPRISE SOFTWARE SECTOR: IS IT STILL IN TRANSITION?
S. Benjamin Prasad, York Research Center, New Jersey, USA
Shanthakumar Palaniswami,Central Michigan University, Michigan,
Rose M. Prasad, Central Michigan University, Michigan, USA
TOWARD ESTABLISHMENT OF INTERNATIONALIZATION MODEL OF E-VENTURES: CASE STUDY OF A KOREAN ONLINE GAME VENTURE
Dongkee Rhee, Seoul National University, Korea
Naoki Ando, Seoul National University, Korea
Myungsook Kim, Seoul National University, Korea
AN ASSESSMENT OF ATTITUDES IN THE USE OF INTERNET-RELATED MARKETING TACTICS TO ACHIEVE MARKETING
Jodesiah Sumpter, NCR Corporation, University of Dayton. Ohio, USA
Irene Dickey, University of Dayton, Ohio, USA
Jerry Parrich, Internet Marketing Institute
FRIDAY - MARCH 8, 2002
3:30 - 5:00 PM SESSIONS/WORKSHOPS/PANELS
SESSION C: KNOWLEDGE MANAGEMENT @ SILVER SCREEN B
CHAIR: Marc Resnick, Florida International University, Florida, USA
PAPERS:
KNOWLEDGE MANAGEMENT IN THE INFORMATION AGE
Marc Resnick, Florida International University, Florida, USA
USING E-LEARNING TECHNOLOGIES AND E-LEARNING PROGRAMS TO SUPPORT KNOWLEDGE MANAGEMENT
Thomas Hutzschenreuter, Boston University, Massachusetts, USA
EMERGING TRENDS IN ONLINE RESEARCH PUBLISHING: COMPETING BUSINESS MODELS FOR FUTURE SCHOLARLY COMMUNICATION
Yuwei Shi, The Monterey Institute, California, USA
A TAXONOMY OF KNOWLEDGE MANAGEMENT
Roman Wong, Barry University, Florida, USA
Joe Teng, Barry University, Florida, USA
SATURDAY - MARCH 9, 2002
8:30 - 10:00AM SESSIONS/WORKSHOPS/PANELS
SESSION A: E-BUSINESS - GLOBAL DIMENSIONS @HOLLYWOOD A
CHAIR: to be announced
PAPERS:
E-COMMERCE IN AFRICA: THE CASE OF MOROCCO
Chakib Chraibi, Barry University, Florida, USA
E-BUSINESS AND AUTOMOTIVE INDUSTRY: WHAT STAKES FOR THE EUROPEAN DEALERS?
Carole Donada, ESSEC, France
INTERNET ACCESS DEVICES AND ELECTRONIC COMMERCE RATES: A COMPARISON OF TRENDS IN SELECTED ASIAN NATIONS
John W. Clarry, The College of New Jersey, New Jersey, USA
E. Y. Lee, Concordia College, New York, USA
ARE CUSTOMERS WILLING TO GO ONLINE? A STUDY ON INDIAN CUSTOMERS' BEHAVIOUR FOR ELECTRONIC MARKET SEGMENT IN INDIA
Shweta Sharma, Indian Institute of Information Technology & Management, Gwalior, India
Deepali Singh, Indian Institute of Information Technology & Management, Gwalior, India
D P Agarwal, Indian Institute of Information Technology & Management, Gwalior, India
SATURDAY - MARCH 9, 2002
8:30 - 10:00AM SESSIONS/WORKSHOPS/PANELS
SESSION B: E-MODELS AND MARKETPLACE @SILVER SCREEN A
CHAIR: Dharam S. Rana, Jackson State University, Mississippi, USA
PAPERS:
AN OVERVIEW OF B2B COMMERCE: WHAT HAPPENED TO THE PIONEERS IN B2B MARKETPLACE?
Dharma S. Rana, Jackson State University, Mississippi, USA
Koffi Dodor, Jackson State University, Mississippi, USA
Robert L. Gillon, Jackson State University, USA
DEVELOPING A WEB-BASED COMPARISON-SHOPPING AGENT SYSTEM WITH MULTI-ATTRIBUTE DECISION MAKING MODELS
C. Christopher Lee, Central Washington University, Washington, USA
Soonhong Min, Georgia Southern University, Georgia
Han-Jin Lee, Innovative Electronic Sea Technology Co., Korea
Jae-Ho Han, Pukyong National University, Korea
AN AGENT BASED SIMULATION MODEL FOR THE DIFFUSION OF BUSINESS TO BUSINESS E-SELLING: HETEROGENEITY AND CRITICAL MASS
Andrea Bonaccorsi, Sant'Anna School of Advanced Studies, Italy
Giorgio Gallo, University of Pisa, Italy
Cristina Rossi, Sant'Anna School of Advanced Studies, Italy
Fabio Vistori, Sant'Anna School of Advanced Studies, Italy
SATURDAY - MARCH 9, 2002
8:30 - 10:00AM SESSIONS/WORKSHOPS/PANELS
SESSION C: SUPPLY CHAIN MANAGEMENT @SILVER SCREEN B
CHAIR: to be announced
PAPERS:
E-COMMERCE AND INFORMATION FLOWS IN SUPPLY CHAIN MANAGEMENT
Nilpa Shah, Loughborough University, United Kingdom
Christopher Seow, University of East London, United Kingdom
Ray Dawson, Loughborough University, United Kingdom
INTEGRATING A BUSINESS TO CONSUMER LINK INTO THE DISTRIBUTION END OF THE SUPPLY CHAIN
Valerie Baker, University of Wollongong, Australia
Joan Cooper, University of Wollongong, Australia
Lois Burgess, University of Wollongong, Australia
Carole Alcock, University of Wollongong, Australia
HURDLING FOR CRAFTING E-STRATEGY IN DOOR-TO-DOOR SELLING MARKET …
Dong-Sung Cho, Seoul National University, Korea
ByoungJo Kim, Seoul National University, Korea
e-MECHANISM FOR e-BUSINESS: CASE STUDIES ON EASTMAN KODAK AND eBAY.
Dong-Sung Cho, Seoul National University, Korea
Jae-Chan Park, Seoul National University, Korea
10:00-10:30AM REFRESHMENTS BREAK
SATURDAY - MARCH 9, 2002
10:30 - NOON SESSIONS/WORKSHOPS/PANELS
SESSION A: E-NNOVATION @HOLLYWOOD A
CHAIR: Lynn M Martin, Knowledge Management Centre,
UCE Business School, UK
PAPERS:
EMPOWERING E-INNOVATION; INITIATIVES TO SUPPORT AND DEVELOP BUSINESS USE OF THE INTERNET AND NEW TECHNOLOGIES IN THE UK WEST MIDLANDS
Lynn M Martin, Knowledge Management Centre, UCE Business School, UK,
Adrian Middleton, Advantage West Midlands, Birmingham, UK
BARRIERS TO PUTTING AN "E" IN INNOVATION
Ping Lan, University of New Brunswick, Saint John, Canada
Howard H. Du, University of New Brunswick, Saint John, Canada
A DISRUPTIVE INNOVATION IN A MANUFACTURING ENVIRONMENT: E-BUSINESS AT THE BOEING FABRICATION DIVISION
Lisa J. Briggs, The Boeing Company, Washington, USA
Chung-Shing Lee, Pacific Lutheran University, Washington, USA
SESSION B: TECHNOLOGY ISSUES @SILVER SCREEN A
CHAIR: Ben Oumlil, University of Dayton, Ohio, USA
PAPERS:
THE WAY TO THE WORKING MOBILE BUSINESS MODEL
Anas Lanedri, Turku Centre for Computer Science, Finland
SOMETHING'S BREWING IN M-COMMERCE APPLICATIONS
Don Sciglimpaglia, San Diego State University, California, USA
Massoud Saghafi, San Diego State University, California, USA
WEB PERFORMANCE TESTING - AN OVERVIEW
Kamal Nayan Agarwal, Howard University, Washington, D.C. USA
MANAGING INFORMATION TECHNOLOGY: IMPLICATIONS FOR SEARCH ENGINE STRATEGY
Ben Oumlil, University of Dayton, Ohio, USA
Irene J. Dickey, University of Dayton, Ohio, USA
SATURDAY - MARCH 9, 2002
10:30 - NOON SESSIONS/WORKSHOPS/PANELS
SESSION C: RELATIONSHIP (eCRM) @SILVER SCREEN B
CHAIR: Marc Resnick, Florida International University, Florida, USA
PAPERS:
INTERACTIVITY AND COMMUNICATION TECHNOLOGY: A COMMUNICATION MODEL FOR CORPORATE-CUSTOMERS RELATIONSHIPS BUILDING
Shiu-Fai Chan , Lingnan University, Hong Kong
eCRM: RETAINING e-CUSTOMERS LIES IN THE VALUE OF THE RELATIONSHIP
Michelle B. Kunz, Morehead State University, Kentucky, USA
Ronald G. Cheek, University of Louisiana, Lafayette, Louisiana, USA
THE EFFECTS OF RELATIONAL CHARACTERISTICS ON THE PERFORMANCE OF STRATEGIC ALLIANCE IN KOREAN INTERNET FIRM
Dong-Hyun Lee,The Catholic University of Korea, Korea
ByoungJo Kim, Seoul National University, Korea
Won-Hee Lee,The Catholic University of Korea, Korea
INCREASING BRAND EQUITY WITH INTERACTIVE
ON-LINE COMMUNITIES
Marc Resnick, Florida International University, Florida, USA
12:00-1:45 BREAK
SATURDAY - MARCH 9, 2002
1:45 - 3:15 PM SESSIONS/WORKSHOPS/PANELS
SESSION A- E-TRANSFORMATION STRATEGIES @HOLLYWOOD A
CHAIR: to be announced
PAPERS:
CORPORATE e-TRANSFORMATION FOR DIVERSIFIED WANNA-DOTS: RENT POTENTIAL, e-REPUTATION, AND SPEED OF CHANGE
Dong-Sung Cho, Seoul National University, Korea
Ki-Hwan Kwon, Seoul National University, Korea
COMPENSATION AS A WAY TO ENHANCE E-BUSINESS
Margaret E. Mitchell, Central Connecticut State University, Connecticut, USA
INTERNET-BASED STRATEGIES TO MANAGE TIME BETWEEN PURCHASES
Giuliano Noci, Politecnico di Milano, Italy
Massimiliano Ostinelli, Politecnico di Milano, Italy
PRODUCTION SYNERGY AND DISTRIBUTION SYNERGY: THE CASE OF FINANCIAL SERVICES IN THE E-BUSINESS DOMAIN
Richard PonArul, California State University, Chico, California, USA
Kenny K. Chan, California State University, Chico, California, USA
SATURDAY - MARCH 9, 2002
1:45 - 3:15PM SESSIONS/WORKSHOPS/PANELS
SESSION B: ACADEMIC AND LEGAL ISSUES @SILVER SCREEN A
CHAIR: to be announced
PAPERS:
COPYRIGHT IN A DIGITAL WORLD: THE EUROPEAN RESPONSE
Mohan K. Menon,, University of South Alabama, Alabama, USA
Tobias S. Potthoff, Mibeg-Institut Koln, Germany
THE EFFECTIVENESS OF E-LEARNING: COGNITIVE STYLE, NAVIGATION AND DISORIENTATION IN HYPERTEXT
Martin Graff, University of Glamorgan, United Kingdom
Dominique Byrne, University of Glamorgan, United Kingdom
ANALYSIS OF ACADEMIC ACHIEVEMENT THROUGH DATAMINING
Mi-Ae Kim, Chung-Ang University, Korea
Hyung-II Choi, Soong-Sil University, Korea
Won-Hyung Lee, Chung-Ang University, Korea
E-BUSINESS INSTRUCTION AND SCHOLARSHIP AT AACSB INTERNATIONAL AFFILIATED BUSINESS SCHOOLS: DEANS' PERSPECTIVES
Harlan L. Etheridge, University of Louisiana at Lafayette, Louisiana, USA
Kathy H. Y. Hsu, University of Louisiana at Lafayette, Louisiana, USA
Thomas E. Wilson, Jr., University of Louisiana at Lafayette, Louisiana, USA
SATURDAY, MARCH 9, 2002
1:45 -3:15PM SESSIONS/WORKSHOPS/PANELS
SESSION C: TAXATION & LEGAL ISSUES @SILVER SCREEN B
CHAIR: to be announced
PAPERS:
THE CHALLENGES OF TAXING ELECTRONIC COMMERCE
Kathryn Pedwell, University of Ottawa, Canada
THE IMPACT OF E-COMMERCE ON THE TERRITORIAL SOURCE TAXATION SYSTEM IN HONG KONG
Daniel Ho, Hong Kong Baptist University, Hong Kong
Aldous Mak, Hong Kong Institute of Vocational Education (Chai Wan), Hong Kong
Brossa Wong , The Open University of Hong Kong, Hong Kong
TAX TREATMENT FOR E-BUSINESS WEBSITE DEVELOPMENT
Peter Croll, University of Wollongong, Australia
Lois Burgess, University of Wollongong, Australia
Carole Alcock, University of Wollongong, Australia
Joan Cooper, University of Wollongong, Australia
imposing a moratorium on cloning and
the marketing of cloning services through
e-commerce:
the weight of constitutional arguments
Joseph Bonnici, Bryant College, Rhode Island, USA
3:15-3:30PM BREAK
SATURDAY - MARCH 9, 2002
3:30 - 5:00PM SESSIONS/WORKSHOPS/PANELS
SESSION A: STRATIGIC ALLIANCES AND VENTURES @SILVER SCREEN A
CHAIR: Namgyoo Park, University of Miami, Florida, USA
PAPERS:
HOW STRATEGIC ALLIANCES AFFECT THE VALUE OF E-COMMERCE FIRMS?
Steven Schreiber, University of Miami, Florida, USA
Aaron Furtado, University of Miami, Florida, USA
Namgyoo Park, University of Miami, Florida, USA
John Mezias, University of Miami, Florida, USA
THE INFLUENCE OF FIRM-SPECIFIC RESOURCES ON STRATEGIC ALLIANCE FORMATION: THE CASE OF INTERNET VENTURES IN KOREA
Dong-Hyun Lee, The Catholic University of Korea, Korea
Ki-Hwan Kwon, Seoul National University, Korea
UNIVERSITY AND CORPORATE PARTNERSHIPS IN E-BUSINESS: A CASE STUDY
Kimberly McNeil, North Carolina A & T State University, North Carolina, USA
Olenda Johnson, North Carolina A & T State University, North Carolina, USA
CORPORATE DINOSAURS AND DOT.COMS- MANAGEMENT AND COMPETENCIES IN PARTNERSHIPS IN E-BANKING
Torben Andersen, The Aarhus School of Business, Denmark
SATURDAY - MARCH 9, 2002
3:30 - 5:00PM SESSIONS/WORKSHOPS/PANELS
SESSION B: SELECTED E-BUSINESS ISSUES @SILVER SCREEN B
CHAIR: to be announced
PAPERS:
THE COMPARISON OF THE EFFECTS OF TMT ON THE PERFORMANCE BETWEEN NEW TECHNOLOGY FIRMS AND TRADITIONAL FIRMS
Dong-Sung Cho, Seoul National University, Korea
Jaeyoung Kang, University of Michigan, Michigan, USA
DOES ELECTRONIC COMMERCE IMPROVE INDUSTRIAL PROCUREMENT? A SUPPLY CHAIN MANAGEMENT PERSPECTIVE
Anders Johansson, University of Linköping, Sweden
Daniel Kindström, University of Linköping, Sweden
Jakob Rehme, University of Linköping, Sweden
THE IMPACT OF E-PROCUREMENT ON SUPPLY CHAINS: MANAGEMENT AND ORGANIZATIONAL ISSUES AND CHALLENGES
Shanthakumar Palaniswami, Central Michigan University, Michigan, USA
Robert Lichtman, Central Michigan University, Michigan, USA
DATA MINING TO SUPPORT THE INTERNET MARKETING COMMUNICATIONS MIX DECISION
Saji K.B.,Amrita Institute of Management, Coimbatore, India
SUNDAY, MARCH 10, 2002
9:30AM - NOON SESSIONS/WORKSHOPS/PANELS
SESSION: POTPOURRI OF E-BUSINESS TOPICS @HOLLYWOOD A
CHAIR/MODERATOR: to be announced
DESCRIPTION:
The primary purpose of this informal, or somewhat less structured, forum or session is to exchange ideas and views on a variety of topics related to e-business theories and practices, including strategies and tactics worldwide. Anyone attendee or participant can suggest discussion topics, share personal thoughts and experiences, raise questions, and/or invite opinions and comments on any subjects. Like "brainstorming" and "Delphi" techniques, the session may generate research ideas and different perspectives through audience participation. The session will last as long as there is active interest and dialogue.
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2003 CONFERENCE PROGRAM
Sheraton Towers Southgate
Melbourne, Australia
January 3-8, 2003
SATURDAY - JANUARY 4, 2003
LOCATION: BALLROOM A
9.00AM - 10.30AM
SESSIONA: STRATEGY
Chair: Julian Lowe,
University of Ballarat, Australia
INTERNET ENABLED BUSINESS PRACTICES IN LARGE AUSTRALIAN ORGANISATIONS AND FIRM PERFORMANCE
Daniel Samson, Melbourne University, Australia
Patrick Foley, Victoria University, Australia
E-COMMERCE IMPLEMENTATION INTEGRATED WITH STRATEGIC BUSINESS PROCESS
Loong Wong, The University of Newcastle, Australia
John Christoforou, Baptist Community Services, Australia
TOWARDS HYBRIDIZATION: ANALYTICAL FRAMEWORK FOR MANAGING INNOVATION AND CHANGE
Mary Han, University of Strathclyde, United Kingdom
11.00AM - 12.30PM
SESSION A: STRATEGY
Chair: Patrice Braun,
University of Ballarat, Australia
STATISTICAL PROCESS IMPROVEMENT, OPEN-SOURCE SOFTWARE,
AND E-COMMERCE
John C. Nash, University of Ottawa, Canada
Jon Calof, University of Ottawa, Canada
Mary M. Nash, Nash Information Services, Canada
DOES MANAGEMENT JUDGMENT PLAY A ROLE IN IT STRATEGIC CHANGE?
Valerie Baker, University of Wollongong, Australia
Joan Cooper, University of Wollongong, Australia
Tim Coltman, University of Wollongong, Australia
DEVELOPMENT OF A STRATEGIC POSITIONING MATRIX FOR THE
INTERNET-ENABLED REAL-ESTATE INDUSTRY: AN AUSTRALIAN PERSPECTIVE
John Hamilton, James Cook University, Australia
Willem Selen, Macquarie University, Australia
LOCATION: BALLROOM B
SESSION B: KNOWLEDGE
MANAGEMENT
Chair: Patrice Braun,
University of Ballarat, Australia
PROCESS IMPROVEMENT - AN INHERENT FRAMEWORK FOR KNOWLEDGE MANAGEMENT
Pat Halloran, Griffith University, Australia
THE IMPORTANCE OF KNOWLEDGE: WHERE INFORMATION TECHNOLOGY FALLS SHORT
William Fry, The University of Melbourne, Australia
KNOWLEDGE MANAGEMENT: A SOCIAL PERSPECTIVE
Jay Whittaker, University of Ballarat, Australia
A SUSTAINED COMPETITIVE ADVANTAGE FOR ORGANISATIONS AND COMMUNITIES FROM KNOWLEDGE PORTALS
Leigh Whittaker, University of Ballarat, Australia
SESSION B: BANKING AND SECURITIES
Chair: Irene Siaw,
The Open University of Hong Kong, Hong Kong
HISTORY OF E-COMMERCE: IN THE CONTEXT OF THE SECURITIES INDUSTRY
Mary Han, University of Strathclyde, United Kingdom
IMPACT OF E-COMMERCE ON ACCOUNTING
Abadan Jasmon, Multimedia University (Melaka Campus), Malaysia
Junaid M Shaikh, Multimedia University (Melaka Campus), Malaysia
WINNING ELECTRONIC COMMERCE STRATEGIES: A CASE STUDY ON
COMDIRECT BANK
Mary Han, University of Strathclyde, United Kingdom
HOW RETAIL BANKERS PERCEIVE THE COMPETITIVE ASPECTS OF INTERNET BANKING - THE CASE OF HONG KONG
Alec Yu, Cisco Systems, Hong Kong
Irene Siaw, The Open University of Hong Kong, Hong Kong
LOCATION: BALLROOM A
1.30PM - 3.00PM
SESSION A: BUSINESS TO BUSINESS
Chair: Elizabeth More,
University of Canberra, Australia
TOWARDS A CONCEPTUAL FRAMEWORK FOR UNDERSTANDING ONLINE SERVICE QUALITY (OLSQ) IN BUSINESS TO BUSINESS TRADE
Lois Burgess, University of Wollongong, Australia
Carole Alcock, University of Wollongong, Australia
Joan Cooper, University of Wollongong, Australia
AN INTEGRATED FRAMEWORK FOR ASSESSING E-PROCUREMENT STRATEGIES
Stefano Ferrari, Politecnico di Milano, Italy
Giuliano Noci, Politecnico di Milano, Italy
Massimiliano Ostinelli, Politecnico di Milano, Italy
ORGANIZATIONAL COLLABORATION IN AN E-COMMERCE CONTEXT:
AUSTRALIA'S ITOL PROJECT
Elizabeth More, University of Canberra, Australia
Michael McGrath, Victoria University, Australia
STRATEGIC VERTICAL ALLIANCES IN E-BUSINESS: A CASE OF MOBILE COMMERCE
Jai-Beom Kim, Sungkyunkwan University, Korea
3.30PM - 5.00PM
SESSION A: E-GOVERNMENT &
ELECTRONIC PAYMENTS
Chair: Chandana R Unnithan,
Deakin University, Australia
REFLECTION OF EGOVERNANCE ON WEBSITES OF INDIA AND RUSSIA
Michael Baron, RMIT University, Australia
Luba Torlina, Deakin University, Australia
Chandana R Unnithan, Deakin University, Australia
EGOVERNANCE - A GROWING PARADIGM IN GERMANY AND INDIA
Bardo Fraunholz, University of Koblenz, Germany
Chandana R Unnithan, Deakin University, Australia
DEATH OF THE CYBER SALES MANAGER:
THE RISE OF ELECTRONIC COMMERCE AND THE FALL OF THE ONLINE MICROPAYMENTS FIRM DIGICASH BV
Willem Hulsink, Erasmus University / Rotterdam School of Management, The Netherlands
GOVERNING DUTCH BANKING: A LONGITUDINAL STUDY OF STANDARDS SETTING IN RETAIL PAYMENTS
Pim Kraaijeveld, Erasmus University / Rotterdam School of Management, The Netherlands
Willem Hulsink, Erasmus University / Rotterdam School of Management, The Netherlands
LOCATION: BALLROOM B
SESSION B: NATIONAL AND
INTERNATIONAL ISSUES
Chair: John C. Nash,
University of Ottawa, Canada
TOWARDS A THEORY OF INTERNET STRATEGY DEVELOPMENT:
APPLYING THE STAGES THEORY OF INTERNATIONALIZATION
Jon Calof, University of Ottawa, Canada
John C. Nash, University of Ottawa, Canada
INDIA INVITED!
INDIA'S JOURNEY TOWARDS EXPANDING WORLD OF E-BUSINESS
Ravindra Dastikop, SDM College of Engineering and Technology, India
REVVING THE INNOVATION ENGINE IN CHINA, JAPAN, & THE U.S.
James W. Gabberty, Pace University, USA
THE INTERNET AND DEVELOPMENT - ARE ATTEMPTS TO BRIDGE THE
DIGITAL DIVIDE ASSISTING DEVELOPING COUNTRIES?
Colleen Vanderstaay, Central Queensland University, Australia
SESSION B: E-MARKETING
Chair: Michael Volkov,
University of Ballarat, Australia
CUSTOMER RELATIONSHIP MANAGEMENT, LOYALTY PROGRAMS AND
FIRM PERFORMANCE
Tim Coltman, University of Wollongong, Australia
BACK TO BUSINESS FOR CRM DATA MINING
Ashley Lloyd, Curtin Business School, Australia
Terence Sloan, University of Edinburgh, UK
Arabella Cranmore, Curtin Business School, Australia
CONSUMER COMPLAINANTS AMONGST INTERNET USERS: AN
EXPLORATORY STUDY WITH AN AGENDA FOR FURTHER RESEARCH
Michael Volkov, University of Ballarat, Australia
A QUALITY INDICATOR OF AUSTRALIAN E-BUSINESS
Matthew Warren, Deakin University, Australia
Shona Leitch, Deakin University, Australia
LOCATION: SWANSTON ROOM
7.00 PM - 10.00 PM
CONFERENCE DINNER
(Complimentary tickets - available at registration desk - necessary for admission)
KEYNOTE SPEAKER:
Steve Bittinger,
Research Director, Gartner
Steve Bittinger is a research director at Gartner, where he focuses on e-government, e-business transformation, customer relationship management, security and privacy.
Before joining Gartner at the beginning of 2001, Steve was the chief technology officer at inter-touch, providing broadband Internet access in five-star hotels worldwide. Previous to that, he was the global infrastructure manager at Reckitt & Colman, responsible for strategy, standards and infrastructure, including developing a global network that linked 100 locations in 45 countries.
Steve also served as technical director at Pegasus Networks, an Internet service provider. His broad experience also includes management roles at the University of Tasmania and Shell Oil New Zealand, covering telecommunications, data center operations, client services, software development, pre-sales support, public relations, marketing, retail sales, and publications.
Steve earned a bachelor's degree with honors in mathematics and computer science from the University of Texas at Austin. He has worked full-time in the IT industry since 1974, with more than 20 years experience in Australia, New Zealand and the UK.
SUNDAY - JANUARY 5, 2003
LOCATION: BALLROOM A
9.00AM - 10.30AM
SESSION A: E-BUSINESS IN HUMAN RESOURCES
Chair: Margaret E. Mitchell,
Connecticut State University, USA
B2E: EMPLOYEE SELF SERVICE
Paul Hawking, Victoria University, Australia
Andrew Stein, Victoria University, Australia
E-BUSINESS OPPORTUNITIES FOR HUMAN RESOURCE MANAGEMENT
Margaret E. Mitchell, Connecticut State University, USA
STRENGTHENING LEADING SITUATIONS VIA TIME-DIVERGENT
COMMUNICATION CONDUCTED IN BA
Tuija Helokunnas, Tampere University of Technology, Finland
Rauno Kuusisto, Finnish Defence Forces Technical Research Centre, Finland
11.00AM - 12.30PM
SESSION A: INFRASTRUCTURE &
SECURITY
Chair: Ashley Lloyd,
Curtin Business School, Australia
A PDA BASED POINT OF CARE E-HEALTH SOLUTION FOR AMBULATORY CARE
Carole Alcock University of Wollongong, Australia
Lois Burgess University of Wollongong, Australia
Joan Cooper University of Wollongong, Australia
BIZPIPES - A UNIFIED FRAMEWORK FOR E-BUSINESS ENGINEERING
Adrian Y P Chen, Codifi Technologies Pty Ltd, Australia
Eric C Mousset, The University of Sydney, Australia
AN OPEN INFRASTRUCTURE FOR WEB SERVICES SECURITY
Suparna Roychoudhury, University of Sydney, Australia
Eric C. Mousset, University of Sydney, Australia
David H. Peterson, University of Sydney, Australia
THE IMPLEMENTATION AND RELUCTANCE TO IMPLEMENT SECURITY POLICIES WITHIN SMALL AND MEDIUM SIZED ENTERPRISES
Estelle Gleeson, University of Ballarat, Australia
LOCATION: BALLROOM B
SESSION B: COMMUNITIES AND CONTENT
Chair: Ian Knox,
University of Ballarat, Australia
VIRTUAL NON-PROFIT ORGANISATIONS: LITERARY VIRTUAL COMMUNITIES IN RUSSIA
Gennadi Kazakevitch, Monash University, Australia
Luba Torlina, Deakin University, Australia
CONNECTING COMMUNITIES: CONNECTIVITY IS NOT ENOUGH
Ian Knox, University of Ballarat, Australia
Helen Thompson, University of Ballarat, Australia
THE TRANSFORMATION OF THE KOREAN NEWSPAPER INDUSTRY TO
INTERNET-BASED MEDIA
Won-Hyung Lee, Chung-Ang University, Korea
Nak-Jin Choi, Chung-Ang University, Korea
WEB BASED REGIONAL NEWSPAPERS: IS CONTENT ENOUGH?
Ian Knox, University of Ballarat, Australia
SESSION B: SMEs AND E-BUSINESS
Chair: John Van Beveren,
University of Ballarat, Australia
DEVELOPING EFFECTIVE WEBSITE CONTENT; CHALLENGES FOR EXTERNAL EXPERTISE AND INTERNAL MANAGEMENT CAPACITY IN UK WEST MIDLANDS, HOSPITALITY - BASED, MICRO-ENTERPRISES
Lynn Martin, Knowledge Management Centre, UCE Business School, United Kingdom
E-COMMERCE IN THE NETWORKED ECONOMY: THE CASE OF AUSTRALIAN TOURISM FIRMS
Patrice Braun, University of Ballarat, Australia
LOCATION: BALLROOM C
12.30PM - 2.00PM
CONFERENCE LUNCHEON
(Complimentary tickets - available at registration desk - necessary for admission)
KEYNOTE SPEAKER: Mr. Bernard Petherbridge, Oracle.
Bernard Petherbridge has worked in the Information Technology industry for the past 16 years. During this time, he has been employed by a number of major application vendors. This has culminated in Bernard's current role as an eBusiness Systems Consultant with Oracle Corporation. In this role Bernard assists organizations to select business applications that maximize their effectiveness and efficiency.
Bernard's presentation will highlight - steps taken, outcomes experienced and lessons learned during the Oracle transformation.
2.00PM - 3.00PM
LOCATION: BALLROOM A
SPECIAL SESSION : E-LEARNING AND E-BUSINESS EDUCATION
Chair: Kathy Henschke, RMIT University, Australia
THE DEATH OF E-BUSINESS COURSES: EVOLVING MBA EDUCATION
WITH BUSINESS TECHNOLOGY INNOVATION
Yuwei Shi, The Monterey Institute, USA
The 'e' in education: Trends and directions in tertiary-based
e-business education in Australia
Kathy Henschke, RMIT University, Australia
Abstract:
The popular adage "the only constant is change" is an appropriate description of the e-business space. New developments in information and communications technology drive changes to strategy, management structures and processes in business. How do educational institutions design, deliver and resource programs to meet the needs of such a dynamic market, continue to offer career opportunities for its students and stay competitive in a changing landscape? Is e-business a multi-disciplinary area of study? Or is it a new emerging discipline? Will the "e" in e-business become redundant and become part of standard business and computing courses? What are the trends and directions in tertiary-based education in Australia?
LOCATION: BALLROOM A
3.30PM - 4.30PM
SPECIAL SESSION: E-BUSINESS ETHICS
Chair: John Lenarcic, RMIT University, Australia
THE "BYSTANDER" EFFECT AND THE EVOLUTION OF ECOMMERCE ETHICS
John Lenarcic, RMIT University, Australia
"Future Ethics of eCommerce: Dilemmas of the Probable"
John Lenarcic, RMIT University, Australia
Abstract:
Computer Ethics deals with professional conventions of responsible behaviour for IT practitioners in their dealings with each other and the general public. Ethical IT professionals have greater chance of producing ethically effective applications for eCommerce.
Computer Ethics is a mandatory course prerequisite for anyone wishing to become an accredited Computer Scientist or IT professional in either Australia or the U.S.A. Unfortunately, anecdotal evidence suggests that many students find traditional presentations of the subject boring and irrelevant to their chosen career paths. This would seem to be especially true if the students are compelled to undertake any kind of theoretical philosophy as part of their IT Ethics training.
In an attempt to avoid a future in which the technological elite will be ethically ignorant, a unique case-study based instruction method has been formulated. Using the allegorical content within popular film, television and print Science Fiction, guided discussion of the values inherent in "probable" technologies encourage students to explore their own responsibilities to today's society as well as the moral implications of future scenarios.
Science fiction stories can also function as modern parables to communicate more readily the complexities of Ethics to IT professionals. They also offer a discussion platform to generate thought experiments about possible future dilemmas and how they can be dealt with. The ethics of technology is dynamic in the extreme. For example, the Catholic Church considers drunk driving to be a sin but that could only have been possible after the invention of the automobile. Any new technology brings with it the opportunity for novel applications of it that society can label as being either "right" or "wrong".
Developers of eCommerce today must be willing to be part ethicist and part futurist in their professional lives since they are the architects of things to come. Cynics would argue that pornography is the killer application driving contemporary eCommerce on the Internet. If this even has a grain of truth in it, what are the future consequences for society because of this and how will these changes affect future eCommerce infrastructures?
Pertinent examples from Science Fiction will be used to illustrate possible present-day and future moral dilemmas confronting practitioners of eCommerce technologies (e.g. "Blade Runner", "Soylent Green" and "THX1138" to name just a few.) Morality plays acted out acceptable behaviour for people in medieval times. Speculative fiction has the potential to do the same for technologists of the 21st century and beyond.
MONDAY - JANUARY 6, 2003
LOCATION: BALLROOM A
9 - 10.30 Professor Danny Samson Mr Ravi Bhatia, CEO Virtual Communities
Danny Samson is Professor of Management at the University of Melbourne, Head of the Department of Management in the Faculty of Economics and Commerce, and Director of the Foundation for Sustainable Economic Development there. He has an honours degree in chemical engineering and a PhD in management from the Australian Graduate School of Management. Ravi Bhatia is currently the Chief Executive Officer of Virtual Communities group of companies. The group includes one of the top 10 Internet service providers that has developed and successfully implemented the only 'one stop shop' model for internet access in Australia and Global Centre, one of the leading and premier hosting services provider in Australia. Ravi was the Chief Executive Officer and founder of Primus Australia till the end of 2001. Primus is now the fourth largest telephone company and the third largest ISP in Australia. It is also one of the only three telcos in Australia that are profitable
10.30-11.00 Morning Tea
11 - 12.30 Associate Professor Gregory Whitwell Mr Ian A. Adair, IBM Austalia/New Zealand
Dr Greg Whitwell is Associate Professor of Marketing. He has been at The University of Melbourne since 1982, interrupted by various teaching and research periods abroad and two years on secondment at the Australian Wheat Board. He is the author of three books and over 30 refereed articles and published conference papers. Ian Adair is responsible for the Australia/New Zealand e-business Solutions Team - a group of Sales specialists with expertise in CRM, B2B solutions, Enterprise Resource Solutions and wireless applications. Ian has over 20 years experience in the IT Services industry in a range of roles including Education, Business Consulting and Software Development. Prior to his current position Ian was Director of IBM e-business Services in Asia Pacific responsible for strategy and delivery of a range of e-business services across the region. He joined IBM from Lotus Consulting where he was Managing Director, ANZ. Ian has worked in senior IT positions in Australia, Canada and Tokyo. He is currently based in Sydney.
12.30-1.30 Lunch
1.30 - 3.00 Professor Brian Corbitt Professor Steve Worthington
Professor Brian Corbitt, is Professor of Information Systems and Head of School in the School of Information Systems at Deakin University in Melbourne. He specializes in Electronic Commerce policy development, analysis and implementation and in Business Modeling and Electronic Commerce trade relationships, and knowledge management in tertiary institutions. He is currently responsible for the development of e-learning and KM initiatives at Deakin University as Pro Vice Chancellor. Professor Steve Worthington, BSc (Hons) Cert Ed, MBA, FRSA, is a noted international authority and academic on card loyalty and incentive marketing programs. He specializes in the issues surrounding the distribution of financial services particularly via plastic cards and in the organization and control of the payment systems through which these cards are used.
3.00-3.30 Afternoon Tea
3.30 - 5.00 Professor Bill Martin Ms Helen Sharpley, Australia Post
Professor Martin has a B.A. in Economic and Social History and a PhD in Social Anthropology. He is Director of Research at the School of Business IT at RMIT University. In this role Professor Martin is responsible for building a research profile, for growing industry research links and winning research contracts. In addition to mentoring staff he is responsible for a growing cadre of research students in the fields of e-business and knowledge management. He teaches knowledge management into two masters programs, one of which is taught entirely on the World Wide Web. Helen Sharple is currently working within the Commercial Development Group at Australia Post. This Group is responsible for initiating, developing and implementing new eBusiness related products, which seek to leverage Post's extensive retail network in combination with new browser based, and Internet technologies. Helen has overall responsibility for Post's corporate web site. In addition she is also currently managing the development and implementation of a web sales portal for use by large corporate customers and SMEs.According to Helen it's an exciting time to be at Australia Post.
TUESDAY - JANUARY 7, 2003
LOCATION: BALLROOM A
9 - 10.30 Mr. Richard Braithwaite Mr. Danny Choo, Director, Multi Media Victoria
Richard Braithwaite is a lecturer in the School of Information Systems at Deakin University. Richard has been working with computers in various capacities for fifteen years and lecturing in Information Systems and eCommerce for eight years. He holds a Master of Commerce by research and a Bachelor of Business (Computing) degree. Danny Choo is the Director of E-Government Networks (EGN) within Multi Media Victoria. His organization has responsibility for the delivery of whole of Victoria Government telecommunications services and the development of telecommunications strategy for Victoria. This is the fourth largest telecommunications account in Australia with a user base in excess of 180,000 people and an annual spend of A$175M.
10.30-11.00 Morning Tea
11 - 12.30 Mr. Stephen Newton Mr. Bernard Petherbridge, Oracle
Stephen Newton is a principal consultant at eStrategies, a private consulting firm that specializes in providing Internet business strategic advice and project management services to a corporate and government client base Bernard Petherbridge has worked in the Information Technology industry for the past 16 years. During this time, he has been employed by a number of major application vendors. This has culminated in Bernard's current role as an eBusiness Systems Consultant with Oracle Corporation. In this role Bernard assists organizations to select business applications that maximize their effectiveness and efficiency.
12.30-1.30 Lunch
1.30 - 3.00 Mr. Greg Jakob Mr Vickram Nagi, Virtual Communities
Greg Jakob joined Moorabool Shire Council in January 2000 as Director Corporate Services from State Government Tasmania where he held a number of positions from 1996. These positions included Assistant General Manager Corporate Services, Manager Corporate Services and Financial Controller Vickram Nagi has worked the last 5 years in the telecommunications industry. Focusing on B2C sales (brand management, creative media, direct marketing and communications, Vickram's management skills have seen him lead teams in excess of 200. Currently the National Contact Centre manager for Global Centre, Vickram previously worked for Primus as call center manger during its start up phase where he developed and implemented CRM programs including, customer acquisition, customer retention and customer win back programs.Prior to Vickram's career in Australia he was working in time sensitive freight industry in India. Vickram's qualifications include a MBA, Diploma (SAP) and Bachelor of Business.
3.00-3.30 Afternoon Tea
3.30 - 5.00 Dr. Mohini Singh Mr Hugh Maltby, Traveland
Dr. Mohini Singh is a Senior Lecturer in E-Business in the School of Business Information Technology at RMIT University. She has successfully completed a number of funded research projects and published and presented widely in the areas of E-Business and New Technology and Innovation Management Hugh's extensive experience includes working in the banking & finance, travel and tourism, retail and government sectors with organizations such as ANZ, Diners Club, Coles Myer, Ansett Australia and Traveland. Predominately involved in fast moving dynamic industries, Hugh provided innovative, cutting edge technological solutions to enhance business performance and customer outcomes. Currently Hugh consults to the finance and travel industries and provides training and development in these sectors.
END OF 2003 CONFERENCE.
2004 CONFERENCE PROGRAM
Trump Taj Mahal Casino Resort
Atlantic City, New Jersey, USA
March 28-31, 2004
SUNDAY - MARCH 28, 2004
4:00 - 6:00 pm REGISTRATION LOCATION: FOYER (Precious Metals)
6:30 - 8:30 pm RECEPTION LOCATION: DIAMOND BALLROOM D
(paid registrants and invited guests - name tags & tickets required)
MONDAY & TUESDAY, MARCH 29 & 30, 2004
8:30 - 11:45 AM & 2:00 --4:30 PM, REGISTRATION, @ FOYER (Precious Metals)
WEDNESDAY, MARCH 31, 2004
9:00 am to Noon - Panel Discussion
* * * * *
MONDAY, MARCH 29, 2004
8:45 - 11:45 AM
SESSIONS/WORKSHOPS/PANELS
SESSION A: E-BUSINESS STRATEGIC INSIGHTS @GOLD room
CHAIR: to be announced
PAPERS:
AN EXAMINATION OF EVOLVING ATTITUDES TOWARDS COMPANY
SPONSORED WEB SITES
Eric J. Karson, Villanova University, USA
Samuel D. McCloy, Villanova University, USA, P. Greg Bonner, Villanova University, USA,
TRACKING CONSUMER INTENTIONS TO USE MOBILE SERVICES: EMPIRICAL EVIDENCE FROM A FIELD TRIAL IN FINLAND
Manne Kesti, University of Oulu, Finland,
Annu Ristola, University of Oulu, Finland,
Heikki Karjaluoto, University of Oulu, Finland,
Timo Koivumäki, University of Oulu, Finland,
THE CIO'S PERCEPTION OF WEB SERVICES WITHIN THE IT-INFRASTRUCTURE
Thomas Filsecker, Johannes Kepler University, Austria,
A HIERARCHICAL WEB-BASED PORTAL FRAMEWORK FOR EVENT MANAGEMENT
Anand Rajagopal, Massachusetts Institute of Technology, USA,
Anamika Agarwal, Massachusetts Institute of Technology, USA
John R.Williams, Massachusetts Institute of Technology, USA,
Abel Sanchez, Massachusetts Institute of Technology, USA,
(a short refreshment break)
AN EXPLORATORY STUDY OF LEVERAGING THE INTERNET FOR INTEGRATED MARKETING COMMUNICATION PROGRAMS FOR MUSIC AND MUSIC EVENTS
Irene J. Dickey, University of Dayton, USA,
Daniel R. Ricica, Sinclair Community College, USA,
E-COMMERCE SYSTEM CONSIDERATIONS FOR A GLOBAL,
MULTI-BUSINESS FIRM
Kalpana S. Mahesh, Texas Instruments Inc., USA,
ISLE OF MAN LEADS THE WAY IN DISASTER RECOVERY FACILITIES
FOR FINANCIAL SERVICES
Tim Craine, Isle of Man Government, Isle of Man,
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MONDAY, MARCH 29, 2004
12:10-1:40PM LUNCHEON @DIAMOND BALLROOM D
(paid registrants and invited guests - name tags & tickets required)
GUEST SPEAKER:
Karl Swanseen
Vice President of Information Technology, Trump Hotels & Casino Resorts, Inc.
Topic: Trump Internet Strategy in relation to its marketing and business model.
(As Vice President, Mr. Karl Swanson is responsible for the technology issues for Trump Taj Mahal, Trump Plaza and Trump Marina, which represent 25% of the casino market in Atlantic City. He also assists with issues relating to Trump 29 Casino in Palm Springs and the Trump Riverboat Casino in Gary, Indiana. He has been with Trump for 20 years, with prior experience at Tropicana Hotel and Casino, Harrah's Casino/Hotel and Hilton Hotel and Casino. He has had an outstanding career progression, ranging from Computer Operations, to Programming, to Systems Analysis, to Management of Systems Development, to Property Director, to his current position of Vice President in a complex multi property organization. Mr. Swanseen studied at Indiana University of Pennsylvania, majoring in Psychology. His academic experience includes Adjunct Professorship at Atlantic Community where he developed the curriculum for and taught Advanced RPG III programming.)
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MONDAY, MARCH 29, 2004
1:45 - 3:15 pm
SESSIONS/WORKSHOPS/PANELS
SESSION A: E-SUCCESS DETERMINANTS @ GOLD room
CHAIR: Judith M. Margolis, Open University Business School, UK
PAPERS:
A CASE STUDY OF THE INTERACTION BETWEEN E-BUSINESS AND BUSINESS MODELS: SOURCES OF MUTUAL SUCCESS
Jonas Hedman, Lund University, Sweden,
Ingmar Tufvesson, Lund University, Sweden,
E-BUSINESS RESTRUCTURING STRATEGY
Hyun-Kyu Lee, Pukyong National University,
C. Christopher Lee, Central Washington University, USA,
Jae-Ho Han, Pukyong National University, Korea,
LEVERAGING E-COMMERCE SECURITY FOR COMPETITIVE MARKET ADVANTAGE Thomas M. Bertsch, James Madison University, USA,
Theresa B. Flaherty, James Madison University, USA,
Irvine Clarke III, James Madison University, USA,
WEB SITES GLOBALIZATION: A STUDY OF U.S. AND CANADIAN FIRMS
Molly Burgess, California State University, Chico, USA,
Julie Goleman, California State University, Chico, USA,
Marika Valkovics, California State University, Chico, USA,
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MONDAY, MARCH 29, 2004
1:45 - 3:15 pm
SESSIONS/WORKSHOPS/PANELS
SESSION B: E-BANKING AND FINANCE @ SILVER room
CHAIR: Zinaida Taran, St. John Fisher College, New York
PAPERS:
COGNITIVE MAP - KNOWLEDGE BASED DSS INTEGRATION FOR THE ADOPTION OF INTERNET BANKING
Y. Ilker Topcu, Istanbul Technical University, Turkey,
Emel Aktas, Istanbul Technical University, Turkey,
Sezi Cevik, Istanbul Technical University, Turkey,
BENCHMARKING BANK WEBSITE DESIGN AND ONLINE SERVICES
Michael Chai, University of Scranton, USA,
Rose Sebastianelli, University of Scranton, USA,
Nabil Tamimi, University of Scranton, USA,
Murli Rajan, University of Scranton, USA,
DAY TRADING RULES ANS STRATEGIES
Mohamed S. Abdel-Hameed, United Arab Emirates University,
FACTOS AFFECTING THE E-DINAR ADOPTION IN TUNISITA: AN INITIAL EXAMINATION
Mourad Touzani, State University of New York at Potsdam, USA,
Anis Allagui, State University of New York at Potsdam, USA, _____________________________________________
MONDAY, MARCH 29, 2004
3:30 - 5:00 pm
SESSIONS/WORKSHOPS/PANELS
SESSION A: STRATEGIC ISSUES: SECURITY & PRIVACY @GOLD room
CHAIR: Ernest Johnson, Acadia University, Canada
PAPERS:
PRIVACY AND SECURITY CONCERNS RELATED TO E-BUSINESS: A CRITICAL REVIEW OF LITERATURE
Ernest Johnson, Acadia University, Canada,
INTERNET PRIVACY LAWS IN THE U.S. AND E.U.
Michael T. Zugelder, Old Dominion University, USA,
Theresa B. Flaherty, James Madison University, USA,
Irvine Clarke III, James Madison University, USA,
PRIVACY AND THE ONLINE TRAVEL CUSTOMER: AN ANALYSIS OF PRIVACY POLICY CONTENT, USE AND COMPLIANCE BY ONLINE TRAVEL AGENCIES
Peter O'Connor, IMHI, ESSEC Business School, France,
ENCRYPTING FOR DATABASE SECURITY
Ulf Mattsson, Protegrity, Inc., Connecticult, USA,
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MONDAY, MARCH 29, 2004
3:30 - 5:00 pm
SESSIONS/WORKSHOPS/PANELS
SESSION B: THE WEB AND GLOBAL MARKETING @SILVER room
CHAIR: Bala Subramanian, Morgan State University, USA
PAPERS:
ASSESSING THE GLOBAL CONTENT OF E-COMMERCE WEB SITES: A STUDY OF US BASED E-BUSINESS
Fred K. Augustine, Jr, Stetson University, USA,
Theodore J. Surynt, Stetson University, USA,
GLOBALIZATION IN AUSTRALIA AND U.K.
Eden Greene, California State University, Chico, USA,
Trisha Peebles, California State University, Chico, USA,
ISSUES OF TRUST IN GLOBAL E-MARKETING
Bala Subramanian, Morgan State University, Maryland,
JAPANESE E-COMMERCE
Kayoko, Yukutake, California State University Chico, USA,
Kazumi, Kiyama, California State University Chico, USA,
______________________________________________________________________________
TUESDAY, MARCH 30, 2004
8:45 - 10:15 AM
SESSIONS/WORKSHOPS/PANELS
SESSION A: E-BUSINESS: VALUE CREATION @GOLD room
CHAIR: Ernest Johnson, Acadia University, Canada
PAPERS:
SUCCESSFULLY CREATING AND CAPTURING VALUE, THE E-BUSINESS MODEL OF PAYPAL INC.
Steve Nysten, Solvay Business School, ULB, Belgium,
Paul Verdin, Insead, France,
CONSUMER USAGE OF PERSONALIZATION FEATURES IN E-BUSINESS AND STRATEGIC ANALYSIS
Jungkun Park, Purdue University, USA,
THE SUCCESS FACTORS OF MOBILE ADVERTISING VALUE CHAIN
Matti Leppäniemi, Pehr Brahe Software Laboratory,
Heikki Karjaluoto, Pehr Brahe Software Laboratory,
Jari Salo, University of Oulu,
CUSTOMIZATION: THE KEY TO E-COMMERCE PROFITS
Adam J. Miller, California State University, Chico,
Jonathan Mizrahi, California State University, Chico,
Justin Nassie, California State University, Chico,
Keith Fickert, California State University, Chico,
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TUESDAY, MARCH 30, 2004
8:45 - 10:15 AM
SESSIONS/WORKSHOPS/PANELS
SESSION B: STRATEGIC ISSUES: LEGAL & PUBLIC POLICY @SILVER room
CHAIR: Mohammed Nadeem, National University, USA
PAPERS
THE RIGHT TO DECENCY IN THE ELECTRONIC COMMERCE:INSIGHT
FOR LEGISLATIVE INTERVENTION
Adam M. Abdel-Hameed, Embassy of the United Arab Emirates, Korea,
MINORITY-OWNED BUSINESSES AND THE USE OF INTERNET TECHNOLOGY
Kamal Nayan Agarwal, Howard University, USA,
INTELLECTUAL PROPERTY IMPLICATIONS OF ONLINE BUSINESS MODELS
Mohammed Nadeem, National University, USA,
GOVERNMENT INTERVENTION INTO ELECTRONIC MONEY
Eric D. Johnson, California State University, Chico, USA,
Dan Cox, California State University, Chico, USA,
____________________________________________________________________________
TUESDAY, MARCH 30, 2004
8:45 - 10:15 AM
SESSIONS/WORKSHOPS/PANELS
SESSION C: ONLINE SHOPPING BEHAVIOR I @BRONZE room
CHAIR: Erdener Kaynak, Penn State University at Harrisburg, USA
PAPERS
VITAL INTERFACE COMPONENTS IN ONLINE SHOPPING TASKS
Clyde A. Warden, National Changhua University of Education, R.O.C., Taiwan,
Dungchun Tsai, National Cheng Kung University, Republic of China, Taiwan,
Wann-Yih Wu, National Cheng Kung University, Republic of China, Taiwan,
THE INTERNET VS. SALESPEOPLE AS AN INFORMATION SOURCE:
Empirical Investigation of the Impact of Consumers' Involvement and Product- Class Knowledge on Their Choice of Information Source
Sertan Kabadayi, Baruch College, CUNY, USA,
ADOPTION OF INTERNET BANKING BY TURKISH CUSTOMERS: PROFILE OF ADOPTERS VS. NONADOPTERS
Gonca Ulubasoglu, Istanbul Technical University, Turkey,
Nimet Uray, Istanbul Technical University, Turkey,
Sebnem Burnaz, Istanbul Technical University, Turkey,
CONSUMER ATTITUDES TOWARDS ONLINE BANKING: A NEW STRATEGIC TOOL FOR COMMERCIAL BANKS
Talha D. Harcar, Penn State University at Beaver, USA,
Erdener Kaynak, Penn State University at Harrisburg, USA,
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TUESDAY, MARCH 30, 2004
10:30 - 12:00
SESSIONS/WORKSHOPS/PANELS
SESSION A: E- MODELS AND INDICES @GOLD room
CHAIR: C. Christopher Lee, Central Washington University, USA
PAPERS
A NEW APPROACH TO FINANCIAL DiSTRESS PREDICTION MODEL
IN E-BUSINESS
C. Christopher Lee, Central Washington University, USA,
Jae-Ho Han, Pukyong National University, Korea,
THE E-SCORE MODEL FOR PREDICTING BANKRUPTCIES FOR INTERNET COMPANIES
Orlando Pereira, Cia Vale do Rio Doce - CVRD and PUC-Rio, Brazil,
Walter Ness, PUC-Rio, Brazil,
DEVELOPING AN E-FINANCE APPLICATION: AN ONLINE SYSTEM FOR WEB INVESTOR CONFIDENCE INDEX
Gewei Ye, Towson University, USA,
DEVELOPMENT OF E-BUSINESS INDEX IN KOREA
Dong-Sung Cho, Seoul National University, Korea,
Hea-Jung Kim, Dongguk University, Korea,
Kyoung Jun Lee, Kyung Hee University, Korea,
Chang-Han Lee, Ministry of Commerce, Industry and Energy, Korea,
______________________________________________________________________________
TUESDAY, MARCH 30, 2004
10:30 - 12:00
SESSIONS/WORKSHOPS/PANELS
SESSION B: E- B2B EXCHANGES AND RELATIONSHIPS @SILVER room
CHAIR: Narendra K. Rustagi, Howard University, USA
PAPERS
THE ROLE OF B2B EXCHANGES IN A RESOURCE-BASED PERSPECTIVE
Andrea Ordanini, I-LAB Bocconi University, Milan, Italy,
THE RISE AND FALL OF B- TO-B THIRD-PARTY EXCHANGES: A CONCEPTUAL FRAMEWORK
Thuong T. Le, University of Toledo, USA,
THE IMPACT OF E-BUSINESS ON INTERACTION WITHIN STABLE BUSINESS RELATIONSHIPS: A CASE STUDY FROM FINLAND
Jari Salo, University of Oulu, Finland,
Heikki Karjaluoto, Pehr Brahe Software Laboratory, Finland,
Matti Leppaniemi, Pehr Brahe Software Laboratory, Finland,
ENCOURAGEMENT, ASSISTANCE AND INDEXING CHARACTERISTICS OF RECRUITMENT PAGES FOR EAST AND WEST COST COMPANIES
Edward H. Hernandez, California State Univ.,
Robert Page, Jr., Southern Connecticut State Univ.,
Alfred R. Petrosky, California State Univ.,
-----------------------------------------------------------------------------------------------------------------------------------------
TUESDAY, MARCH 30, 2004
10:30 - 12:00
SESSIONS/WORKSHOPS/PANELS
SESSION C: ONLINE SHOPPING BEHAVIOR II @BRONZE room
CHAIR: Mohammed Nadeem, National University, USA
PAPERS
DEMAND BEHAVIOUR ON THE WAY TO ONLINE GROCERY SHOPPING
Pedro Ferreira, University of Reading, UK,
AN EXPLORATORY STUDY ON CONSUMERS' ATTITUDES TOWARDS
ONLINE BUYING - WHY THEY DO NOT BUY?
Sebnem Burnaz, Istanbul Technical University, Turkey,
Y. Ilker Topcu, Istanbul Technical University, Turkey,
Serap Ekin, Istanbul Bilgi University, Turkey,
COMMERCIAL WEB SITE INTERACTIVITY RECONSIDERED: AN EXAMPLE WITH AN EMBODIED CONVERSATIONAL AGENT NAMED NATOO
Véronique Guilloux, Paris XII University, France,
THE CURRENT STATE OF WEBSITE GLOBALIZATION AMONG INTERNATIONAL AIRLINE WEBSITES
Emanuel Gaspar, California State University, Chico, USA,
Maeghan Lancy, California State University, Chico, USA,
______________________________________________________________________________
TUESDAY, MARCH 30, 2004
1:30 - 3:00pm
SESSIONS/WORKSHOPS/PANELS
SESSION A: STRATEGIC ISSUES: TRUST & LOYALTY @GOLD room
CHAIR: John Van Beveren, University of Ballarat, Australia
PAPERS
TESTING AN E-LOYALTY CONCEPTUAL FRAMEWORK
Anis Allagui, Universite de Nantes, France, State University of New York, Potsdam, USA,
Azza Temessek, Universite de Savoie, France
TRUST AND DISTRUST AS SEPARATE CONCEPTS FOR INVESTIGATION OF CONUSMER PURCHASING BEHAVIOUR
John Van Beveren, University of Ballarat, Australia
INTERNET SHOPPING: AN INVESTIGATION INTO THE PROCESS OF TRUST FORMATION BETWEEEN THE CONSUMER AND AN ONLINE MERCHANT ON THE INTERNET
Malvin Yeo, Monash University, Melbourne, Australia,
Chris Dubelaar, Monash University, Australia,
INTERNET INFLUENCE ON SELF-PRESENTATION
Brian Hughes, California State University Chico, USA,
Paul Gonzalez, California State University Chico, USA,
-----------------------------------------------------------------------------------------------------------------------------------------
TUESDAY, MARCH 30, 2004
1:30 - 3:00pm
SESSIONS/WORKSHOPS/PANELS
SESSION B: DISTRIBUTION & SUPPLY-CHAIN MANAGEMENT @SILVER room
CHAIR: Mohan K. Menon, University of South Alabama, USA
PAPERS
MANUFACTURERS' WILLINGNESS TO ADOPT THE INTERNET AS A DISTRIBUTION CHANNEL AND SWITCH TO MULTIPLE CHANNEL SYSTEMS: A TRANSACTION COST ANALYSIS
Sertan Kabadayi, Baruch College, CUNY, USA,
THE INTERNET AS LOCATOR: THE YELLOW PAGES ON STEROIDS
Robert A. Page, Jr., Southern Connecticut State University, USA,
Sandra Lueder, Sacred Heart University, USA,
OFFSHORE OUTSOURCING: A FRAMEWORK FOR DECISION MAKING
Mohan K. Menon, University of South Alabama, USA,
THE LOGISTICS PERFORMANCE FIRM PERFORMANCE: COMPARISON OF NET AND NON-NET BASED COMPANIES
Jay Joong-Kun Cho, North Carolina A&T State University, USA,
AVIATION AND THE WEB: HOW SMALL PARTS MANUFACTURES TO GARAGE INVENTORS COULD BE USING THE WEB
Keith Campbell, California State University Chico, USA,
_____________________________________________________________________________
TUESDAY, MARCH 30, 2004
1:30 - 3:00pm
SESSIONS/WORKSHOPS/PANELS
SESSION C: ONLINE SHOPPING BEHAVIOR III @BRONZE room
CHAIR: Vidyadhar Reddy Aileni, Osmania University, India
PAPERS
HOW LEADERSHIP IN MARKETING RESULTS IN CUSTOMER VALUE
Louis A. Martinette, The Inside Track, USA,
Melaura H. Stein, MSI Organizational Consulting, USA,
IMPLICATIONS FOR APPLYING BRANDING TO ONLINE STRATEGIES
William F. Lewis, University of Dayton, USA,
Irene Dickey, University of Dayton, USA,
Jerry Perrich, Wright State University, USA,
ONLINE CONSUMERS AROUND THE GLOBE: A COMPARATIVE STUDY
Ugur Yucelt, Penn State University-Harrisburg, USA,
INTERNATIONAL WEB SITE DESIGN: WITH SPECIAL FOCUS ON MEXICO
Amber Melissa Poe, California State University Chico, USA,
Claudia Madrigal, California State University, Chico, USA,
SECURE E-COMMERCE
Christy Mankin,California State University, Chico, USA,
Cmankin@mail.csuchico.edu
-----------------------------------------------------------------------------------------------------------------------------------------
TUESDAY, MARCH 30, 2004
3:15 - 5:00pm
SESSIONS/WORKSHOPS/PANELS
SESSION A: SELECTED STRATEGIC TOPICS I @GOLD room
CHAIR: Zinaida Taran, St. John Fisher College, USA
PAPERS
C2C BUSINESS AND HIGH TECH PRODUCT: THE CASE OF IRIDIUM SATELLITE PHONE
Zinaida Taran, St. John Fisher College, USA,
Vincent Vicari, William Paterson University, USA,
Stephen C. Betts, William Paterson University, USA,
EDUCATION STRATEGY FOR THE INTERNET AGE
Narendra K. Rustagi, Howard University, USA,
Rajni Goel, Howard University, USA,
UNDERSTANDING VIRTUAL RELATIONSHIPS
Judith M. Margolis, Open University Business School, UK,
ON KEEPING STUDENTS IN STEP WITH THE INSTRUCTOR: TEACHING FINANCIAL ACCOUNTING AS AN ONLINE COURSE
Gila Kurtz, Bar-Ilan University, Israel
Jeffrey Kantor, Bar-Ilan University, Israel,
Dov Teeni, Tel-Aviv University, Israel,
MULTIETHNIC IDENTITY ON PERSONAL WEB PAGES
Lidia L. Burkey, California State University, Chico, USA,
_____________________________________________________________________________
TUESDAY, MARCH 30, 2004
3:15 - 5:00pm
SESSIONS/WORKSHOPS/PANELS
SESSION B: SELECTED STRATEGIC TOPICS II @SILVER room (tentative)
CHAIR: to be announced
PAPERS
DEVICES DESIGNED TO ENABLE E-BUSINESSES AT THE BOTTOM OF THE GLOBAL ECONOMIC PYRAMID
Nir Kshetri, University of North Carolina - Greensboro, USA,
USING DAML TO BUILD COMMUNITY ONTOLOGT FOR AGENT COMMUNICATION
Cheng-Hsiung Hung, National Central University, Chung-Li, 320 Taiwan
Jason Jen-Yen Chen, National Central University, Chung-Li, 320 Taiwan,
LEGAL APPROACH TO E-MAIL SPAM CONTROL
Roger C. Gledhill, Eastern Michigan University, USA,
RESEARCH METHODS IN THE OLD AND NEW ECONOMY: EVERGREEN MEASURES OF BRAND EFFECTIVENESS
Michael Goldberg, Bernard Hodes Group, New York, USA
AN ASSESSMENT OF THE PRACTICES OF AND ATTITUDES TOWARDS ONLINE MARKETING TACTICS TO ACHIEVE MARKETING OBJECTIVES
Jodesiah Sumpter, NCR Corporation, USA
Irene J. Dickey, University of Dayton
Jerry R. Perrich, Internet Marketing Institute, USA,
William F. Lewis, University of Dayton
-----------------------------------------------------------------------------------------------------------------------------------------
TUESDAY, MARCH 30, 2004
3:15 - 5:00pm
SESSIONS/WORKSHOPS/PANELS
SESSION C: SELECTED STRATEGIC TOPICS III @BRONZE room (tentative)
CHAIR: to be announced
PAPERS
THE IMPACT OF INTERNET ON THEORY AND PRACTIC OF INTERNATIONAL BUSINESS
Irfan Butt, Carleton University, Ottawa, Ontario, Canada,
FAIR TRACEABLE OFFLINE CASH IN WALLETS WITH OBSERVERS
Hou Xiaosong, Nanyang Technological University, Singapore, houxiaosong@hotmail.com
Tan Chik How, Nanyang Technological University, Singapore
THE STRATEGIC THREATS OF IT-BASED GLOBAL BUSINESS PROCESS OUTSOURCING
Yuwei Shi, Monterey Institute of International Studies, California, USA,
PORTER'S FIVE FORCES AND THE ELECTRONIC MARKETS
Milan Milasinovic, New York
QUALITY CONTROL METHODS FOR ATM NETWORK AND TRANSMISSION
Hardeep Singh, G. N. D. U. Amritsar, India
Aman Taneja, Khalsa College, Amritsar, India,
_____________________________________________________________________________
WEDNESDAY, MARCH 31, 2004
9:00AM - NOON
SESSIONS/WORKSHOPS/PANELS
SESSION A: POTPOURRI OF E-BUSINESS TOPICS @ GOLD room
CHAIR/MODERATOR: to be announced
DESCRIPTION:
The primary purpose of this informal, or somewhat less structured, forum or session is to exchange ideas and views on a variety of topics related to e-business theories and practices, including strategies and tactics worldwide. Anyone attendee or participant can suggest discussion topics, share personal thoughts and experiences, raise questions, and/or invite opinions and comments on any subjects. Like "brainstorming" and "Delphi" techniques, the session may generate research ideas and different perspectives through audience participation. The session will last as long as there is active interest and dialogue.
2005 CONFERENCE PROGRAM
HYATT REGENCY SAN FRANCISCO
1 Embarcadero, San Francisco, California
March 24, 2005 to March 27, 2005
THURSDAY – MARCH 24, 2005
4:00 – 6:00 pm REGISTRATION LOCATION: @ FOYER ( Sea Cliff A,B,C)
6:30 – 8:00 pm RECEPTION*+ LOCATION: @HOSPITALITY ROOMS
*+for paid registrants only; one ticket per person required. To purchase additional ticket(s), please inquire at the Registration Desk in the Foyer.
FRIDAY, MARCH 25, 2005: PAPER PRESENTATIONS plus LUNCHEON
8:00am – 5:00pm REGISTRATION LOCATION: @ FOYER ( Sea Cliff A,B,C)
8:30am – 5:00+pm PAPER PRESENTATIONS LOCATIONS: @ SEA CLIFF rooms A, B, & C
12:10-1:20PM LUNCHEON*+ LOCATION: @HOSPITALITY ROOMS
*+for regular paid registrants and student award winners only; one ticket per person required. To purchase additional ticket(s), please inquire at the Registration Desk in the Foyer.
GUEST SPEAKER: to be announced
SATURDAY, MARCH 26, 2005: PAPER PRESENTATIONS (including Undergraduate Student Presentations)
8:00am – 5:00pm REGISTRATION LOCATION: @ FOYER ( Sea Cliff A,B,C)
8:30am – 5:00+pm PAPER PRESENTATIONS LOCATIONS: @ SEA CLIFF rooms A, B, & C
SUNDAY – MARCH 27, 2005: INFORMAL PANEL DISCUSSIONS & PAPER PRESENTATIONS
8:30am – Noon INFORMAL PANEL DISCUSSIONS/PAPER PRESENTATIONS @Sea Cliff A, B
*******
FRIDAY, MARCH 25, 2005
8:30 – 12 NOON
SESSIONS/WORKSHOPS/PANELS
SESSION F1: E-BUSINESS STRATEGIC INSIGHTS @SEA CLIFF B room
CHAIR: to be announced
PAPERS:
STRATEGIC CHOICES IN IT-ENABLED OCCASIONS OF KNOWLEDGE ACQUISITION - THE ROLE OF INFORMATION TECHNOLOGY AND THE EFFECTS ON SERVICE DEVELOPMENT
Niklas E. Johansson, Karlstad University/Swedish Research School of Management and Information Technology, Sweden
Leon Michael Kaiserlidis, Uppsala University/Swedish Research School of Management and Information Technology/, Sweden
SERVICE VALUE NETWORKS: A NEW APPROACH TO PERFORMANCE AND THE DELIVERY OF SERVICES
John Hamilton, Director E-Business, James Cook University, Australia
EVALUATING THE IMPACT OF E-MARKETS ON INTERORGANIZATIONAL RELATIONSHIP QUALITY: EMPIRICAL EVIDENCES FROM INDIAN STEEL INDUSTRY
Amit Agrahari, Xavier Labour Relations Institute, India
Ashis K. Pani, Xavier Labour Relations Institute, India
THE IMPACT OF DIGITIZATION ON BUSINESS RELATIONSHIPS:
A CASE STUDY FROM FINLAND
Jari Salo, University of Oulu, Finland
Jaakko Sinisalo, University of Oulu, Finland
(about 20 minutes refreshment break between 10:00 & 10:30 AM soft drinks/pastries served in foyer.)
E-CUSTOMIZATION PROCESS IN COMPETITIVE ONLINE MARKET: EMPRICAL STUDY ON CUNSTOMER ATTITUDES TOWARD CUSTOMIZED PRODUCTS
Seiji Endo, University of Mississippi, U.S.A
JungKun Park, Purdue University, U.S.A.
AN ASSESSMENT OF THE PRACTICES OF ONLINE MARKETING TACTICS TO ACHIEVE MARKETING OBJECTIVES
William F. Lewis, University of Dayton, USA
Irene J. Dickey, University of Dayton, USA
Jodesiah Sumpter, NCR Corporation, USA
“BUT, I GOT IT FROM GOOGLE!”: WHY STUDENTS DON’T USE
LIBRARY-BASED ELECTRONIC RESOURCES
Don Sciglimpaglia, San Diego State University, USA
Matti Aistrich, San Diego State University, USA
EMAIL MARKETING: OPPORTUNITIES AND CHALLENGES
Barry Stamos, INBOX Marketing, Inc. San Francisco, USA
*******
FRIDAY, MARCH 25, 2005
1:30 – 3:15 pm
SESSIONS/WORKSHOPS/PANELS
SESSION F2: SECURITY & PRIVACY: e-SUCCESS DETERMINANTS @ SEA CLIFF B room
CHAIR: to be announced
PAPERS:
THE IMPACT OF CYBER TERRORISM ON GLOBAL COMMERCE
Mohan Menon, University of South Alabama, USA
EMPLOYEE PERCEPTIONS OF E-HARASSMENT AND E-PRIVACY
Patricia C. Borstorff, Jacksonville State University, USA
Dawn Smith, Jacksonville State University, USA
Michael D Featherstone, Jacksonville State University, USA
PRIVACY AND SECURITY CONCERNS AMONG CANADIAN INTERNET USERS: A NATIONALSTUDY
Ernest Johnson, F.C.Manning School of Business, Acadia University, Canada
R.N. Anantharaman, Faculty of Business, Multimedia University, Malaysia
S. David Amirtha Rajan, Department of Commerce, The American College, India
Silas Surgunam, Department of Management, The American College, India
UNDERSTANDING THE MOTIVES OF MALWARE CREATORS
Samuel James Falkinder, University of Ballarat, Australia,
John Van Beveren, University of Ballarat, Australia
A ROAD-MAP FOR THE DEVELOPMENT OF THE CONTENT PROTECTING TECHNOLOGIES (CPT) FOR THE CONTENT BASED E-BUSINESS MODELS
Gonca Telli Yamamoto, Okan University, Turkey
Faruk Karaman, Okan University, Turkey
*******
FRIDAY, MARCH 25, 2005
1:30 – 3:15 pm
SESSIONS/WORKSHOPS/PANELS
SESSION F3: TOPICS IN STRATEGIC MARKETING @ SEA CLIFF C room
CHAIR: to be announced
PAPERS:
ETHNOCENTRISM AMONG THE EDUCATED IN THE INDIAN MARKET: SUGGESTED OPTIMAL ENTRY STRATEGIES FOR U.S. EMARKETERS
Nabarun Ghose, Tiffin University, USA
WHAT BROWN DOES FOR E-COMMERCE
Willliam Rapp, New Jersey Institute of Technology, USA
The ROle of E-Business and Supply Chain Management in Manufacturing Companies – Preliminary Findings of the High Performance Manufacturing Project
Andreas Hammer, International University in Germany, Germany
Frank Maier, International University in Germany, Germany
DETERMINANTS OF E-SHOPPER SATISFACTION: TOWARD A COMPREHENSIVE INVENTORY
Banwari Mittal, Northern Kentucky University, USA
ADAPTATION OF OF HEURISTIC EVALUATION USABILITY TESTING TO ASSESS ACHIEVEMENT OF WEBSITE MARKETING OBJECTIVES
Timothy P. O’Keefe, University of North Dakota, USA
Mary K. Askim-Lovseth, University of North Dakota, USA
*******
FRIDAY, MARCH 25, 2005
3:30 – 5:00+ pm
SESSIONS/WORKSHOPS/PANELS
SESSION F4: ISSUES OF TRUST, PUBLIC POLICIES & REGULATIONS @SEA CLIFF B room
CHAIR: to be announced
PAPERS:
AN INTERNATIONAL COMPARISON OF APPROACHES TO ONLINE PRIVACY PROTECTION
Peter O’Connor, ESSEC Business School, France, USA
PROBLEMS AND PROSPECTS OF E-HEALTH IN MALAYSIA
Mohammad Talha, Multimedia University, Malaysia
Abdullah Sallehhuddin, Multimedia University, Malaysia
GLOBAL INITIATIVES IN E-COMMERCE TAXATION: AN E-VOLUTION
ENCOURAGING E-BUSINESS GROWTH OR ENHANCING REVENUE?
Kimble Byrd, Rowan University., USA
TAXATION OF E-COMMERCE: CASE STUDY ON LEGAL PRINCIPLES AND PRACTICE IN HONG KONG
Daniel Ho, Hong Kong Baptist University, Hong Kong
Brossa Wong, Lingnan University, Hong Kong
COULD E-LEARNING SOLVE THE PROBLEM OF PROVIDING EQUAL EDUCATION FOR ALL?
Kathy Quinn, South Carolina State University, USA
DATA BASE & STORAGE SECURITY
Ulf Mattsson, Protegrity, Inc., Connecticut USA (*+unconfirmed)
*******
FRIDAY, MARCH 25, 2005
3:30 – 5:00+ pm
SESSIONS/WORKSHOPS/PANELS
SESSION F5: MARKETING STRATEGIES & TACTICS @SEA CLIFF C room
CHAIR: to be announced
PAPERS:
ONLINE COMMERCIAL CHAT: A NEW TOOL FOR E-BUSINESS SUCCESS
Willemijn van Dolen, Vrije Universiteit, Netherlands
Pratibha A. Dabholkar, University of Tennessee, USA
MODELS OF MOBILE ADVERTISING NETWORK
Hanna Komulainen, University of Oulu, Finland
Tuija Mainela, University of Oulu, Finland
Jaakko Sinisalo, University of Oulu, Finland
Jaana Tähtinen, University of Oulu, Finland
Pauliina Ulkuniemi, University of Oulu, Finland
THE EFFECTIVE USE OF HUMOR IN E-ADVERTISING
Jim Lyttle, Long Island University, USA
SALES AND THE INTERNET: USING THE INTERNET FOR SALES EFFICIENCY AND GROWTH
Daniel R. Ricica, Sinclair Community College, USA
EXPLORING ONLINE BRAND CHOICE AT THE SKU LEVEL:THE EFFECTS OF INTERNET-SPECIFIC ATTRIBUTES
Yanan Wang, McGill University, Canada
PSYCHOLOGICAL CORRELATES OF POLITICAL IDEOLOGIES IN THE BLOGOSPHERE
Emmeline G. de Pillis, University of Hawaii at Hilo, USA (*+unconfirmed)
*******
SATURDAY, MARCH 26, 2005
8:30 – 10:15 AM
SESSIONS/WORKSHOPS/PANELS
SESSION S1: INSIGHTS FOR TECHNOLOGY DEVELOPMENT & MANAGEMENT @SEA CLIFF B room
CHAIR: to be announced
PAPERS:
A MANAGERIAL PERSPECTIVE ON SOFTWARE DEVELOPMENT
Michael DiChiappari, Domani Software Services, USA
Joseph R. Stasio, Merrimack College, USA
EFFECTS OF FLEXIBLE WORKING ARRANGEMENTS ON ROLE OVERLOAD, BURNOUT AND JOB SATISFACTION IN INFORMATION TECHNOLOGY PROFESSIONALS
Palaniappan Thiagarajan, Jackson State University, USA
SherRhonda Gibbs,, Jackson State University, USA
TOWARDS A TAXONOMY OF KIOSK-BASED SELF SERVICE TECHNOLOGIES
Jennifer Rowley, University of Wales, Bangor, UK
Frances Slack, Sheffield Hallam University, Sheffield, UK
CONSUMER PERSONALITY AND THE DECISION TO BUY ONLINE
Luis Hor-Meyll, Pontifícia Universidade Católica (RJ), Brazil
CONSUMER PSYCHOLOGY BEHIND THE ABANDONED SHOPPING CART IN THE CYBERSTORE—AN EXPLORATORY ANALYSIS
Banwari Mittal, Northern Kentucky University, USA
*******
SATURDAY, MARCH 26, 2005
8:30 – 10:15 AM
SESSIONS/WORKSHOPS/PANELS
SESSION S2: RELATIONSHIP MANAGEMENT & MARKETING @SEA CLIFF C room
CHAIR: Dharam S. Rana, Jackson State University, Mississippi, USA
PAPERS
INITIATION STAGE OF A MOBILE CUSTOMER RELATIONSHIP MANAGEMENT
Jaakko Sinisalo, University of Oulu, Finland
Jari Salo, University of Oulu, Finland
Matti Leppäniemi, University of Oulu, Finland
Heikki Karjaluoto, University of Oulu, Finland
ROLE OF DATA MINING STRATEGIES IN CUSTOMER RELATIONS MANAGEMENT
Dharam S. Rana, Jackson State University, Mississippi, USA
Stephen B. Trouard, Jackson State University, Mississippi, USA
THE IMPACT OF INTERNET-BASED CRM ON CUSTOMER LOYALTY IN B2B E-COMMERCE: THE CONTRIBUTION OF COMMITMENT
Assion Lawson-Body, University of North Dakota, USA
Abdou Illia, Eastern Illinois University, USA
ANALYSIS OF IDENTITY AND TRUST ON THE VIRTUAL COMMUNITY
Ingoo Han, Korea Advanced Institute of Science and Technology, Korea
MinSoo Kim, Ewha Womans University, Korea
HyoungYong Lee, Korea Advanced Institute of Science and Technology, Korea
WHAT’S THE BUZZ ABOUT VIRAL MARKETING?
Lucy L. Henke, University of Louisiana-Lafayette, USA
*******
SATURDAY, MARCH 26, 2005
10:30 - 12:15
SESSIONS/WORKSHOPS/PANELS
SESSION S3: E- PERFORMANCE & EFFECTIVENESS MEASUREMENT @SEA CLIFF B room
CHAIR: to be announced
PAPERS
A BALANCED SCORECARD ANALYSIS OF E-GOVERNMENT SERVICE DELIVERY PERFORMANCE
Assion Lawson-Body, University of North Dakota, USA
Glenn Miller, University of North Dakota, USA
E-TRUST BASED CUSTOMER PROFILING IN DIFFERENT DIMENSIONS: EMPIRICAL INVESTIGATION ON E-TAILER'S COMPETENCE, INTEGRITY AND BENEVOLENCE
JungKun Park, Purdue University, USA.
Lynn Goetzinger, Purdue University, USA.
WEB SITE SUCCESS: THE IMPORTANCE OF CONVERGENCE IN THE DUALITY OF GOALS
France Belanger, Virginia Tech, Virginia, USA
Jeannine Everhart, New City Media Inc., Corporate Research Center, Virginia, USA
Weiguo Fan, Virginia Tech, Virginia, USA
Anjala Krishen, Virginia Tech, Virginia, USA
Kent Nakamoto, Virginia Tech, Virginia, USA
David Poteet, New City Media Inc., Corporate Research Center, Virginia, USA
Christian Schaupp, Virginia Tech, Virginia, USA
THE INFLUENCE OF “DEAD-ENDS” ON PERCEIVED WEBSITE USABILITY
Jacques Nantel, RBC Financial Group, E-Commerce, HEC Montreal, Canada
Sylvain Senecal, E-Commerce & Marketing, HEC Montréal, Canada
Abdelouahab Mekki-Berrada, RBC Financial Group, E-Commerce, HEC Montreal, Canada
THE EFFECTS OF GOALS ON CUSTOMER EVALUATIONS OF WEBSITES
Thomas W. Porter, University of North Carolina Wilmington, USA
Thomas. N. Janicki, University of North Carolina Wilmington, USA
*******
SATURDAY, MARCH 26, 2005
10:30 - 12:15
SESSIONS/WORKSHOPS/PANELS
SESSION S4: E-BUSINESS ADOPTION & SITUATION IN SPECIFIC COUNTRIES @SEA CLIFF C room
CHAIR: to be announced
PAPERS
INTERACTIVE MARKETING AND GLOBAL MEDICAL TOURISM
Bala Subramanian, Morgan State University, USA.
E-BUSINESS AS A SME GROWTH WITHIN SUPPLY CHAINS
Jiwei Shi, Technology Management Group, John Moores University, UK:
Paul Otterson, Technology Management Group, John Moores University, UK
Keith Porter, Technology Management Group, John Moores University, UK
Ian Barclay, Technology Management Group, John Moores University, UK
O, WHAT A TANGLED WEB WE WEAVE WHEN FIRST WE PRACTICE TO
PERCEIVE: AN EXPLORATORY STUDY OF THE CONDUCT OF BUSINESS
ON THE WORLD WIDE WEB
Michael D. Featherstone, Southern Cross University, Australia
Patricia C. Borstorff, Jacksonville State University, USA
ADOPTION OF NEW ECONOMY e-PRACTICES BY ROMANIAN SMEs
Jeffrey Dilts, The University of Akron, USA
Paramjit S. Kahai, The University of Akron, USA
Sebastian Vaduva, Emanual University of Oradea, Romania
DIGITAL DIVIDE ANALYSIS IN THE ITALIAN FIRMS BY USING DOMAIN NAMES
Maurizio Martinelli, Institute for Informatics and Telematics – Italian National Research
Council (IIT-CNR), Italy
Irma Serrecchia, Institute for Informatics and Telematics –Italian National Research
Council (IIT-CNR), Italy
Michela Serrecchia, Institute for Informatics and Telematics – Italian National Research
Council (IIT-CNR), Italy
*******
SATURDAY, MARCH 26, 2005
1:30 – 5:00pm
SESSIONS/WORKSHOPS/PANELS
SESSION S5: FINANCIAL, MARKETING & CONTROL ISSUES: @SEA CLIFF B room
(NOTE: There will be several breaks to be determined by the Session Chair. Since the presentation of a few papers is uncertain at the moment, the session may be shorter in terms of time.)
CHAIR: Johnny T. Nelson, JTN Technology & Financial Consultants, Dallas, USA
PAPERS
BUSINESS PROCESS CONTEXT AND NEW TECHNOLOGY ADOPTION: THE CASE OF FINANCIAL SUPPLY CHAIN MANAGEMENT
Anthony deLeon, Golden Gate University, USA
INTERNET POWERED FINANCIAL PERFORMANCE
Martha Lair Sale, Univ. of South Alabama, USA
Ronald G. Cheek, UL Lafayette, USA
Lucy L. Henke, UL Lafayette, USA
STATISTICAL ANALYSIS OF THE BLACK-SCHOLES MODEL TO THE DJIA CLOSING PRICES AND THEIR IMPACT ON E AND DAY TRADING
Mohamed S. Abdel-Hameed, United Arab Emirates University
KEEPING THE CLICKS ON TRACK
Ted Mitchell, University of Nevada, Reno, USA
Mike Cutler, University of Nevada, Reno, USA
CONTRIBUTION, OBSTACLES & FUTURE OF E-COMMERCE: AFINANCIAL PERSPECTIVE
Johnny T. Nelson, JTN Technology & Financial Consultants, Dallas, USA
HEALTHCARE NEWS IN ONLINE NEWSPAPERS: A MISDIAGNOSIS?
Judith Sylvester, Louisiana State University, USA
SURFERS VS. SEEKERS: MAKING THE DISTINCTION FOR
MORE EFFICIENT E-COMMERCE
Lucy L. Henke, University of Louisiana-Lafayette, USA
DEVELOPMENT OF A SCALE TO MEASURE THE PERCEIVED RISK IN ONLINE PURCHASE OF HOTEL SERVICES IN BRAZIL
Luis Fernando Hor-Meyll, Pontifical Catholic University, Rio de Janeiro (PUC-RJ), BRAZIL,
INVESTIGATING THE CHALLENGES & OPPORTUNITIES IN ONLINE GROCERY BUSINESS MODELS: A HISTORY PERSPECTIVE FOR MANAGING THE FUTURE
Irene J. Dickey, University of Dayton , USA
William F. Lewis, University of Dayton, USA
SUPPLIER EVALUATION AND SELECTION USING FUZZY BAG CLUSTERING
Amit Agrahari , XLRI, Jamshedpur, INDIA
Ashis K. Pani, XLRI, Jamshedpur, INDIA
S. K. De, XLRI, Jamshedpur, INDIA
DIGITAL MUSIC: KEY FACTORS DETERMININNG THE DOWNLOADING PRICE
(authors unlikely to be able to attend)
Marc Fetscherin, University of California (UC) at Berkeley, USA
Cristina Vlietstra, University of Bern, Switzerland
*******
SATURDAY, MARCH 26, 2005
1:30 – 5:00+ pm
SESSIONS/WORKSHOPS/PANELS
SESSION S6: UNDERGRADUATE STUDENT PRESENTATIONS @SEA CLIFF C Room
CHAIR: Professor Nitish Singh, California State University, Chico, USA (Faculty Advisor &
Students Track Chair), Contact E-Mail: ncsingh@csuchico.edu
(NOTE: Each student presentation is limited to no more than 15 minutes, including, questions & answers.
There will be one or two breaks during the session as determined by the Session Chair. At the end of all student presentations, the Session Chair will moderate an informal discussion involving both students and faculty advisors with a primary focus on how these student projects as well as presentations have served as a pedagogical strategy or learning tool.).
IMPACTS OF THE VIRTUAL PRODUCTS IN THE CONSUMER BEHAVIOR
Américo Amorim, UFPE, Brazil
Professor Jairo Dornelas, UFPE, Brazil (Faculty Advisor), Contact E-Mail: americo@daccord.com.br
EMERGING TRAITS OF COMMERCIAL ONLINE COMMUNITIES
John Van Dinther, California State University at Chico, USA
STICKINESS OF WEB SITES: THE CASE OF SHORT VERSUS LONG WEB PAGES
Rory Dimick, California State University, Chico, USA
PLANNING AND IMPLEMENTING AN ONLINE AUCTION AS AN INTEGRAL
PART OF DEVELOPING LEARNING PRACTICAL BUSINESS SKILLS.
Majid Atiq Harib Mohammed
Faisal Ahmad Abdulrahman Ahmad
Mohamed Abdulraheem Mohamed Shareef S Almarzouqi
Mohamed Jabr Khalifa Hubaish
Ahmad Hassan Ali Mohammad
Mohamed Abdul Kareem Abdulraheem Raheemi
Saeed Mohamed Ahmed Fulad Hassan
Mohammad Essa Ibrahim Mohd
Hamad Saaduddin Jaffar Abdulla
Khamis Taresh Khamis Saif
Rashed Muaded Mohammed Helal
Mohamed Abdulla Jenaid
DUBAI MEN’S COLLEGE (E-Commerce Level 5 Students), UAE
Professors Robert Stewart Middleton & George Anthony Degazon (Faculty Advisors)
Contact E-mail: robert.middleton@hct.ac.ae
ATHLETIC TEAM HOMEPAGE PROMOTION AND E-COMMERCE
Alex Landberg, California State University, Chico, USA
JAPANESE FEMALE INTERNET USERS
Rena Kimura. California State University, Chico U.S.A.
USER SATISFACTION IN INTERNET ADS: A STUDY ACROSS FOUR COUNTRIES
Joel E. Tangeman
Steve T. Rice
Jennifer R. Wagner
Mark A. Dlugopolsky
Andy Fox, Lindsay Sebastian
Reginald Collins
Nathaniel M. Washington
Patrick L. Willis
Roberto Mazza
Candice Bauer
Michael S. Lane
Mohamad Karanouh
TIFFIN UNIVERSITY, OHIO, USA
Professor Nabarun Ghose (Faculty Advisor)
Contact E-Mail: ghosen@tiffin.edu
TARGETING HISPANICS ONLINE
Craig Sanwong, California State University Chico, USA, CraigSanwong@yahoo.com
UNDERSTANDING HISPANIC CULTURAL VALUES AND THEIR EXTENSION ON THE WEB.
Marco Gomez, California State University, Chico, USA, gomezm22@hotmail.com
HISPANIC LOCALIZATION ON THE WEB
Rocio Macias, California State University, Chico. USA, Rmacias2@mail.csuchico.edu
INFORMAL DISCUSSION: E-CLASS PROJECTS AS A TEACHING & LEARNING (EDUCATIONAL) APPROACH
Every is invited and encouraged to participate -- Students, Faculty Advisors & Other Attendees
Moderator: Professor Nitish Singh, California State University, Chico, USA
*******
SATURDAY, MARCH 26, 2005
1:30 – 5:00pm
SESSIONS/WORKSHOPS/PANELS
SESSION S7: SELECTED TOPICS IN E-BUSINESS @SEA CLIFF A room
(NOTE: There will be several breaks to be determined by the Session Chair. Since the presentation of some papers is uncertain at the moment, the session may be shorter in terms of time.)
CHAIR: to be announced
PAPERS
ASSESSING THE GLOBAL REACH OF SMALL BUSINESS: AN EXAMINATION OF THE GLOBAL CONTENT OF SMALL BUSINESS E-COMMERCE WEB SITES
Fred K. Augustine, Jr., Stetson University, Florida, USA
Theodore J. Surynt, ,Stetson University, USA
E-RETAILING IN INDIA
Rajesh Cheerla, Vivekvardhini college, Osmania University, India
Vidyadhar Reddy Aileni, Osmania University, India
GRAY MARKETING ON THE INTERNET
Soumava Bandyopadhyay, Lamar University, Texas
EFFECTS OF THE INTERNET ON PRODUCT MANAGEMENT DECISIONS
Alan B. Flaschner, Touro University International, California, USA
R. William Millman, Pennsylvania State University, University Park, Pennsylvania, USA
THE ADOPTION OF THE INTERNET AS AN ALTERNATIVE DISTRIBUTION CHANNEL: AN
EMPIRICAL INVESTIGATION
:Sertan Kabadayi, Pace University, New York, USA
SILENCE OF THE WEB: A FEW EFFECTIVE WAYS TO USE AUDIO IN MARKETING
Mahmood Hussain, William Perttula and Mylene Primard
San Francisco State University, California, USA
ONLINE LOYALTY, TRUST AND SATISFACTION
Sertan Kabadayi, Pace University, New York, USA
SERVICE QUALITY AND CUSTOMER SATISFACTION OF INTERNET
SHOPPING MALLS IN SOUTH KOREA
Hyun-Kyu Lee, Pukyong National University, Korea
C. Christopher Lee, Central Washington National University, USA
THE KNOWLEDGE ECONOMY AND KNOWLEDGE MANAGEMENT:
WHAT HAS WISDOM GOT TO WITH IT?
Bruce Lloyd, London South Bank University, London, UK
INTEGRATED MARKETING INTELLIGENCE: SUPPORTING RAPIDLY EMERGING BUSINESS REALITIES
Raymond Pettit, ERP Associates, Washington Township, New Jersey, USA
ELECTRONIC COMMERCE IN LOW INCOME COUNTRIES
Jeanie M. Welch, University of North Carolina at Charlotte, North Carolina. USA
*******
SUNDAY, MARCH 27, 2005
9:00AM - NOON
SESSIONS/WORKSHOPS/PANELS
SESSION SU1: POTPOURRI OF E-BUSINESS TOPICS @ SEA CLIFF A & B rooms
CHAIR/MODERATOR: to be announced
DESCRIPTION:
The primary purpose of this informal, or somewhat less structured, forum or session is to exchange ideas and views on a variety of topics related to e-business theories and practices, including strategies and tactics worldwide. Anyone attendee or participant can suggest discussion topics, share personal thoughts and experiences, raise questions, and/or invite opinions and comments on any subjects. Like “brainstorming” and “Delphi” techniques, the session may generate research ideas and different perspectives through audience participation. The session will last as long as there is active interest and dialogue.
The Session may include a few papers which were not presented earlier due to unavoidable circumstances.
SUNDAY, MARCH 27, 2005 CONFERENCE ENDS AT NOON
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