Enhancing Business Knowledge & Productivity Worldwide Through Research and Education since 2000

INTERNATIONAL ACADEMY OF E-BUSINESS

2001 CONFERENCE PROGRAM

HYATT SAN FRANCISCO AIRPORT HOTEL & RESORT

1333 Bayshore Highway, Burlingame, California 94010

MARCH 7-12, 2001

WEDNESDAY - MARCH 7, 2001

Arrival of participants & informal interactions between participants

THURSDAY - MARCH 8, 2001

1:00 - 5:00 PM REGISTRATION LOCATION: SANDPEBBLE FOYER

2:30 - 5:00 PM SESSIONS/WORKSHOPS/PANELS

SESSION: E-NVIRONMENT- BUSINESS STRATEGIES @ SANDPEBBLE D

CHAIR: to be announced

PAPERS:

JUSTIFICATION FOR HIGHER VALUES IN THE NEW ECONOMY

Frank Wolf, Nova Southeastern University, Florida

TRANSFORMING BUSINESS MODELS IN THE GLOBAL DIGITAL ECONOMY: THE IMPACT OF THE INTERNET

Val Samonis, The Center for European Integration Studies (ZEI), Bonn, Germany

DOES DIGITIZATION ENHANCE FIRM COMPETITIVENESS? E-COMMERCE STRATEGIES BASED ON INFORMATION-PROCESSING THEORY

Jay Hyuk Rhee, San Jose State University, California

E-GENERIC STRATEGIES FOR E-BUSINESS ENVIRONMENT

Dong-Sung Cho, Seoul National University, Korea

Yong-Sauk Hau, Seoul National University, Korea

2:30 - 5:00 PM SESSIONS/WORKSHOPS/PANELS

E-DUCATION WORKSHOP I - (2:30 - 3:45) @ BOARDROOM III

DESIGNING AND TEACHING ELECTRONIC COMMERCE COURSES

Tom A. Buckles, University of San Diego, California

Gary Schneider, University of San Diego, California

Rahul Singh, University of San Diego, California

E-DUCATION WORKSHOP II - (3:45 - 5:00) @ BOARDROOM III

EXPERIENTIAL E-COMMERCE LEARNING

Jean Hulsoor, Association Global View, Chico, California

Kristi Schlais, Association Global View, Chico, California

6:00 - 7:00 PM RECEPTION @ CASCADES

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FRIDAY - MARCH 9, 2001

8:00 - NOON &1:30-3:00 PM REGISTRATION @SANDPEBBLE FOYER

8:45 - 10:15 AM SESSIONS/WORKSHOPS/PANELS

SESSION A: E-BUSINESS TRANSFORMATION @SANDPEBBLE A

CHAIR: to be announced

PAPERS:

A PROCESS MODEL FOR E-BUSINESS MIGRATION

Terence Krell, Western Illinois University, Illinois

Jeffrey Gale, Loyola Marymount University, California

EFFECT OF THE DIGITAL-NETWORK ENVIRONMENT IN E-BUSINESS ON GOVERNANCE MECHANISM

Dong-Sung Cho, Seoul National University, Korea

Jootae Kim, Seoul National University, Korea

Yong-Sauk Hau, Seoul National University, Korea

ORGANIZATIONAL READINESS: THE CHANGE TO AN E-BUSINESS DELIVERY CHANNEL IN A BANK

Marc R. Parise, St. Ambrose University, Iowa

MOVING BUSINESS TO THE E-WORLD ENVIRONMENT

Donald Shiner, Mount Saint Vincent University, Canada

Robert W. Jolliffe, Novus Consulting Group Ltd., Canada

Ian Ferguson, Novus Consulting Group, Ltd, Canada

David Nicholson, Novus Consulting Group Ltd., Canada

Duncan Noble, Novus Consulting Group Ltd., Canada

SESSION B: RELATIONSHIIP BUILDING & MAINTENANCE @SANDPEBBLE B

CHAIR: Georg Fassott, University of Kaiserslautern, Germany

PAPERS:

NATIONAL CULTURE AND GLOBAL ECRM - A CONCEPTUAL FRAMEWORK

Georg Fassott, University of Kaiserslautern, Germany

IS RELATIONSHIP MARKETING ALIVE IN B2C E-BUSINESS?

Kenny Chan, California State University, Chico, California,

Ichiro Mukai, Aichi Gakuin University, Japan

Richard PonArul, California State University, Chico

RECONCEPTUALISING PSYCHIC DISTANCE IN E-COMMERCE

M. Yamin, Manchester School of Management, UMIST, UK

PERCEIVED RISKS: ONLINE VERSUS OFFLINE PURCHASING

Chia-Jeng Lu, San Francisco State University, California,

William Perttula, San Francisco State University, Calif.

Kathleen O'Donnell, San Francisco State University

FRIDAY - MARCH 9, 2001

8:45 - 10:15AM SESSIONS/WORKSHOPS/PANELS

SESSION C: E-DUCATION - INSIGHTS & APPROACHES

@SANDPEBBLE C

CHAIR: Lyn S. Amine, Saint Louis University, Missouri

PAPERS:

E-BUSINESS IN THE CURRICULUM: AN EXAMINATION OF CURRENT PRACTICE AND ORGANIZATION

Fred K. Augustine, Jr., Stetson University, Florida

Theodore J. Surynt, Stetson University, Florida

ACTIVE E-COMMERCE LEARNING: CASE AND SIMULATION PEDAGOGY

Dennis Schlais, California State University, Chico, California

DEVELOPING AN E-STRATEGY TO SUPPORT THE E-EDUCATION OF E-BUSINESS

Deanne Trouton, Griffith University, Australia

10:30 - NOON SESSIONS/WORKSHOPS/PANELS

SESSION A: B2B & B2C MODELS & APPROACHES @SANDPEBBLE A

CHAIR: Tom A. Buckles, University of San Diego, California

PAPERS:

THE PROMISE OF B2B MARKETPLACES

Tom A. Buckles, University of San Diego, California

FUTURE OF TRADITIONAL INTERMEDIARIES IN B2B MARKET PLACE: AN ANALYSIS OF KOREAN GENERAL TRADING COMPANIES (GTCS)

Dong-Sung Cho, Seoul National University, Korea

Chinmay Pattnaik, Seoul National University, Korea

Yong-Sauk Hau, Seoul National University, Korea

TOWARDS A CONCEPTUAL FRAMEWORK OF E-BUSINESS

Peter Ping Li, California State University, Stanislaus, California

GEN X: TARGETED PROMOTION BEHAVIOR AND BELIEFS FOR THE INTERNET

Deborah Lowe, San Francisco State University, California

William Pertulla, San Francisco State University, California

FRIDAY - MARCH 9, 2001

10:30 - NOON SESSIONS/WORKSHOPS/PANELS

SESSION B: STRATEGIC MARKETING ALLIANCES @ SANDPEBBLE B

CHAIR: Namgyoo K. Park, University of Miami, Florida

PAPERS:

IMPLICATIONS OF INTERNET GLOBAL STRATEGIC MARKETING

James W. Gabberty, Pace University, New York

STRATEGIC ALLIANCES AND FIRM VALUE IN THE ELECTRONIC MARKETPLACE

Namgyoo K. Park, University of Miami, Florida

Jaeyong Song, Columbia University, New York

ELECTRONIC COMMERCE: AN SME'S TOOL FOR DEVELOPING TRUST WITHIN INTERNATIONAL NETWORK ALLIANCES

Kittinoot Chulikavit, Washington State University, Washington

Patriya Tanshuhaj, Washington State University, Washington

E-COMMERCE IN THE SUPPLY CHAIN

Gerhard Plenert, AMS Inc., Virginia

PANEL: E-BUSINESS - PRACTITIONERS' PERSPECTIVES @ SANDPEBBLE C

(panelists to be announced later on - awaiting confirmation)

FRIDAY - MARCH 9, 2001

1:45 - 3:15 PM SESSIONS/WORKSHOPS/PANELS

SESSION A: DATA COLLECTION & ANALYSIS ISSUES @SANDPEBBLE A

CHAIR: Dharam S. Rana, Jackson State University, Mississippi

PAPERS:

METHODOLOGICAL PROBLEMS WITH INTERNET SURVEYS

Bernd Kreuels, Universitat Dortmund, Germany

E-COMMERCE STRATEGIES OF DATA MINING AND DATA WAREHOUSING CORPORATIONS

Dharam S. Rana, Jackson State University, Mississippi

Adam S. Maiga, Jackson State University, Mississippi

Mohammad Z. Bsat, Jackson State University, Mississippi

FORMAT AND INFORMATION CONTENT ANALYSIS OF INTERNET ADVERTISEMENTS

Lisa M. Sciulli, Indiana University of Pennsylvania, Pennsylvania

MARKET RESEARCH THROUGH INTERNET BASED VIRTUAL STOCK MARKETS: CONCEPTUAL ISSUES AND SOME EMPIRICAL RESULTS

Martin Spann, Goethe University Frankfurt am Main, Germany

Bernd Skiera, Goethe University Frankfurt am Main, Germany

SESSION B: PERFORMANCE EVALUATION @SANDPEBBLE B

CHAIR: Johnny A. Nelson, Nova Southeastern University, Florida

PAPERS:

MEASURING FIRM PERFORMANCE IN AN ELECTRONIC WORLD: CHALLENGES AND POSSIBILITIES

Esmeralda Garbi, Florida Atlantic University, Florida

THE USEFULNESS OF TRAFFIC MEASURES ACROSS INTERNET SECTORS

Carol M. Graham, University of San Francisco, California

Mark V. Cannice, University of San Francisco, California

Todd L. Sayre, University of San Francisco, California

E-COMMERCE: ACHIEVING ACCEPTABLE ROI UNDER UNCERTAINTY

Johnny T. Nelson, Nova Southeastern University, Florida

A BUSINESS TO CONSUMER (B2C) E-COMMERCE MARKET SIZING MODEL AND ITS IMPLICATIONS FOR E-ENTERPRISE PROFITABILITY: THE CASE OF ARGENTINA, BRAZIL AND MEXICO

Charles M. Newman, Florida International University, Florida

FRIDAY - MARCH 9, 2001

1:45 - 3:15 PM SESSIONS/WORKSHOPS/PANELS

PANEL - CRM: MYTH & REALITIES @SANDPEBBLE C

(Customer Relations Management)

Georg Fassott, Moderator, University of Kaiserslautern, Germany

Patrick D. Lynch, Accenture Consulting Institute for Strategic Change, USA

Nitish Singh, Saint Louis University, Missouri

3:30 - 5:00 PM SESSIONS/WORKSHOPS/PANELS

SESSION A: E-COMMERCE: EDUCATIONAL ISSUES @SANDPEBBLE A

CHAIR: Narendra K. Rustagi, Howard University, Washington, D.C.

PAPERS:

E-IMPACT ON BUSINESS EDUCATION

Constance Bates, Florida International University, Florida

DIGITAL DIVIDE IN ONLINE EDUCATION

Narendra K. Rustagi, Howard University, Washington, D.C.

SERVICE QUALITY: THE GAP BETWEEN EXPECTATIONS AND PERCEPTIONS

Carrie W. Ham, Limestone College, Southern Wesleyan University, USA

William Johnson, Nova Southeastern University, Florida

Art Weinstein, Nova Southeastern University, Florida

Richard Plank, Nova Southeastern University, Florida

Pamela L. Johnson, Brenau University, USA

ADDING E-COMMERCE TO THE UNDERGRADUATE ENTREPRENEURSHIP CURRICULUM IN THE NEW ECONOMY: DEVELOPMENT OF AN E-COMMERCE COURSE WITH A FOCUS ON STUDENT PROJECTS

Peter H. Hackbert, California State University, Monterey Bay

Kelly Swensen, California State University, Monterey Bay

Gerald Salter, California State University, Monterey Bay

Brian G. Meikle, California State University, Monterey Bay

Mary Maroney, California State University, Monterey Bay

Robert Bindel, California State University, Monterey Bay

Peter Heydron, California State University, Monterey Bay

FRIDAY - MARCH 9, 2001

3:30 - 5:00 PM SESSIONS/WORKSHOPS/PANELS

SESSION B: E-COMMERCE PERSPECTIVES @SANDPEBBLE B

CHAIR: to be announced

PAPERS:

E-MARKETING - THE NEW PARADIGM

Jerry I. Perrich, Internet Marketing Institute, Ohio

Irene Dickey, University of Dayton, Ohio

E-BUSINESS MATURITY MODEL

Han-Jin Lee, Seoul National University, Korea

THE NEW INTERNET RECRUITMENT: AN EMPIRICAL STUDY OF ONLINE RECRUITMENT PRACTICE AMONG SAN FRANCISCO, SAN JOSE AND SACRAMENTO COMPANIES

Edward H. Hernandez, California State University, Stanislaus

EBUSINESS TAXATION: EXPANDING THE "UNITED STATES TRADE OR BUSINESS" DOCTRINE TO OBTAIN FEDERAL TAX JURISDICTION EXPANSION OR STRETCH?

Robert Oliva, Florida International University, Florida

PANEL: E-COMMERCE - STATE OF THE ART @SANDPEBBLE C

Moderator: Andrew Slade, Editor, International Journal of e-Business Strategy Management, Sunderland University, Sunderland, UK

Panelists: to be announced

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SATURDAY - MARCH 10, 2001

8:00 - NOON & 1:30 - 3:00PM REGISTRATION @SANDPEBBLE FOYER

8:45 - 10:15AM SESSIONS/WORKSHOPS/PANELS

SESSION A: E-BUSINESS - GLOBALIZATION ISSUES @SANDPEBBLE A

CHAIR: Mehdi Majidi, George Washington University, Washington, D.C.

PAPERS:

ELECTRONIC COMMERCE AND INTERNET IN FOREIGN TRADE

Sergei Skvortsov, Belarusian State Economic University, Belarus

E-COMMERCE AND EXCHANGE RATE EXPOSURE MANAGEMENT - A TILT TOWARDS REAL HEDGING

Tom Aabo, The Aarhus School of Business, Denmark

OVERCOMING SERVICES TRADE BARRIERS: THE IMPACT OF E-COMMERCE

Alan S. Zimmerman, City University of New York - College of Staten Island, New York

Michael Szenberg, Pace University, New York

THE GLOBALIZATION OF ONLINE HORIZONTAL PORTALS: SUCCESS OR FAILURE?

Fernando Robles, George Washington University, Washington, D.C.

SESSION B: INSIGHTS INTO E-TECHNOLOGY @SANDPEBBLE B

CHAIR: Nitish Singh, Saint Louis University, Missouri

PAPERS:

THE FUTURE OF SPEECH RECOGNITION TECHNOLOGY: A SURVEY OF INTERNATIONAL EXPERTS

Peter Kreuz, Vienna University of Economics and Business Administration, Austria

Bodo B. Schlegelmilch, Vienna University of Economics and Business Administration, Austria

ASSESSMENT OF THE IMPACT OF UCITA ON E-COMMERCE

Bala Subramanian, Morgan State University, Maryland, USA

Frank Turner, Morgan State University, Maryland, USA

AN INTEGRATED FRAMEWORK FOR SUPPORTING THE WEB SITE DESIGN

Giuliano Noci, Politecnico di Milano, Italy

Ostinelli Massimiliano, Politecnico di Milano, Italy

A FRAMEWORK TO MEASURE EMBEDDEDNESS ON THE WEB

Nitish Singh, Saint Louis University, Missouri

SATURDAY - MARCH 10, 2001

10:30 - NOON SESSIONS/WORKSHOPS/PANELS

SESSION A: SUPPLY-CHAIN MANAGEMENT @SANDPEBBLE A

CHAIR: Sonke Albers, Christian-Albrechts-University at Kiel, Germany

PAPERS:

THE VALUE CHAIN OF RETAILING IN THE TIMES OF E-COMMERCE

Sonke Albers, Christian-Albrechts-University at Kiel, Germany

NEW STRATEGIES IN B2B MARKETS: PRICING, NETWORKING, AND SUPPLY CHAIN MANAGEMENT

Mark J. Kay, Montclair State University, New Jersey

INTEGRATION OF ONLINE AND OFFLINE DISTRIBUTION CHANNELS IN E-BUSINESS ERA

Ravi Seethamraju, University of Western Sydney, Australia

A TYPOLOGY OF CYBERMEDIARIES IN SOUTH KOREA

Dong-Sung Cho, Seoul National University, Korea

Ji-Yoon Jung, Seoul National University, Korea

SESSION B: TECHNOLOGY & STRATEGIC PLANNING @SANDPEBBLE B

CHAIR: John Van Beveren, University of Ballarat, Australia

PAPERS:

ENTERPRISE RESOURCE PLANNING, E-COMMERCE & MANUFACTURING COMPETITIVENESS

Shanthakumar Palaniswami, Central Michigan University, Michigan

KNOWLEDGE CREATION THROUGH E-COMMUNICATION AND THE NEED FOR HUMAN PROTOCOLS

John Van Beveren, University of Ballarat, Australia

Melissa Dark, Royal Melbourne Institute of Technology, Australia

LEARNING AND SHARING ELECTRONIC BUSINESS TECHNOLOGIES: THE CASE OF INDIA'S SOFTWARE FIRMS

John W. Clarry, College of New Jersey, New Jersey

C. Jayachandran, Montclaire State University, New Jersey

THE ROLE OF VIRTUAL TEAMS IN MICRO-STRATEGY FORMULATION IN "BORN INTERNATIONAL" INFORMATION TECHNOLOGY AND E-COMMERCE BUSINESSES

Gregory B. Fisher, University of Queensland, Australia

Michael Bibo, University of Queensland, Australia

Daungdauwn Youngsamart, University of Queensland, Australia

SATURDAY - MARCH 10, 2001

10:30 - NOON SESSIONS/WORKSHOPS/PANELS

PANEL: E-BIZ- PEDAGOGICAL APPROACHES & ISSUES @SANDPEBBLE C

Raj Garg, Moderator, Indiana University of Pennsylvania

James Rodgers, Indiana University of Pennsylvania

Raj Murthy, Indiana University of Pennsylvania

Lyn S. Amine, Saint Louis University

Mehdi Majidi, George Washington University, Washington, D.C.

1:30 - 3:00 PM SESSIONS/WORKSHOPS/PANELS

SESSION A: INDUSTRY-SPECIFIC E-APPLICATIONS @SANDPEBBLE A

CHAIR: Kakoli Bandyopadhyah, Lamar University, Texas

PAPERS:

IMPLEMENTATION OF WEB TECHNOLOGY BY HEALTH CARE ORGANIZATIONS

Kakoli Bandyopadhyay, Lamar University, Texas

Soumava Bandyopadhyay, Lamar University, Texas

Arindam Basu, St. Louis University School of Public Health, Missouri

THE POTENTIAL OF WAP IN MOBILE HEALTHCARE DELIVERY IN RURAL AND REMOTE COMMUNITIES IN AUSTRALIA

Lois Burgess, University of Wollongong, Australia

Joan Cooper, University of Wollongong, Australia

TRAVEL INFORMATION AGENT SYSTEM

Shengli Sheng, Nanyang Technological University, Singapore

Hinny Kong Pe Hin, Nanyang Technological Univesity, Singapore

Zhi Zhou, Nanyang Technological University, Singapore

E-HIM (THE ECONOMICS OF INNOVATION IN HEALTH AND INSURANCE MARKETS)

J. Francois Outreville, United Nations Staff Mutual Insurance Society, Geneva, UNCTAD

SATURDAY - MARCH 10, 2001

1:30 - 3:00PM SESSIONS/WORKSHOPS/PANELS

SESSION B:E-MPACT- SMALL & MEDIUM SIZE FIRMS @SANDPEBBLE B

CHAIR: to be announced

PAPERS:

E-BUSINESS CONDITION OF SMALL AND MEDIUM BUSINESS IN KOREA AND THEIR TASKS FOR DEVELOPMENT

Sunhee Jung, Seoul National University, Korea

Min Jung Cha, Seoul National University, Korea

Jae Hoon Shin, Samsung SDS, Korea

SME'S INTERNATIONALISATION: NEW OPPORTUNITIES FROM THE E-COMMERCE?

Lucia Piscitello, Politecnico di Milano, Italy

Francesca Sgobbi, Politecnico di Milano, Italy

E-COMMERCE, E-BUSINESS AND REGIONAL DEVELOPMENT: THE CASE OF NITOURA II AND SME ADVANCEMENT IN EUROPE

Brigid Milner, Waterford Institute of Technology, Ireland

Helen Barry, Waterford Institute of Technology, Ireland

INTERNET PURCHASE AND ADOPTION IN SMALL FIRMS: SOME EUROPEAN EVIDENCE

Lynn M. Martin, University of Central England, Birmingham, England

PANEL: IMPACT OF INTERNET ON BUSINESS STRATEGIES IN AFRICA

@SANDPEBBLE C

Alphonso O. Ogbuehi, Moderator, Saint Joseph's University, Pennsylvania

John Sarpong, Chair/CEO, africast.com

Emmanuel Nnadozie, Truman State University, Missouri

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SUNDAY - MARCH 11, 2001

8:45 - 10:15AM SESSIONS/WORKSHOPS/PANELS

SESSION A: STATE OF INTERNET IN SOME NATIONS @SANDPEBBLE A

CHAIR: Hong Xin Zhao, Saint Louis University, Missouri

PAPERS:

GETTING FIRMS IN DEVELOPING COUNTRIES ON THE ELECTRONIC COMMERCE HIGHWAY

William J. Lekse, University of Pittsburgh (Katz), Pennsylvania

Miguel R. Olivas-Lujan, Univ of Pittsburgh (Katz), Pennsylvania, & ITESM - Monterrey, Mexico

INTERNET DEVELOPMENT IN CHINA: IDENTIFYING FACILITATING AND LIMITING FACTORS

HongXin Zhao, Saint Louis University, Missouri

ASIAN TIGERS ON THE NET: THE ELECTRONIC COMMERCE RACE OF JAPAN AND KOREA

John W. Clarry, College of New Jersey, New Jersey

E. Yong Lee, Concordia College, New York

SESSION B: IMPROVING SUPPLY CHAIN MANAGEMENT

@SANDPEBBLE B

CHAIR: Alan S. Khade, California State University, Stanislaus

PAPERS:

E-BUSINESS STRATEGIC ANALYSIS

Mark Stefko, Nova Southeastern University, Florida

IMPROVING PERFORMANCE OF SUPPLY CHAINS WITH E-BUSINESS APPLICATIONS

Alan S. Khade, California State University, Stanislaus

INTERNATIONAL IMPLICATIONS OF SUPPLY CHAIN MANAGEMENT AND ELECTRONIC COMMERCE

Kip Becker, Boston University, Massachusetts

LATE COMERS' INTERNATIONAL COMPETITIVENESS AND CATCHING-UP UNDER E-COMMERCE ENVIRONMENT

Dong-Sung Cho, Seoul National University, Korea

Xiyou He, Seoul National University, Korea

SUNDAY - MARCH 11. 2001

8:00 - NOON REGISTRATION @SANDPEBBLE FOYER

8:45 10:15AM SESSIONS/WORKSHOPS/PANELS

PANEL: CHALLENGES OF DATA CLEANSING FACING DATA WAREHOUSE BUILDERS: IMPLICATIONS OF WAREHOUSE POOR SQUALITY DATA FOR E-COMMERCE @SANDPEBBLE A

Dharam S. Rana, Moderator, Jackson State University, Mississippi

Raj Garg, Indiana University of Pennsylvania

Vinay Kothari, Stephen F. Austin State University, Texas

Narendra Rustagi, Howard University, Washington, D.C.

10:30 - NOON SESSIONS/WORKSHOPS/PANELS

SESSION A: E-COMMERCE DEVELOPMENT @SANDPEBBLE A

CHAIR: Emmanuel Nnadozie, Truman State University, Missouri

PAPERS:

THE GENERAL TREND OF E-COMMERCE IN SOUTH KOREA FOR THE STRATEGIC BENEFIT

Dong-Sung Cho, Seoul National University, Korea

Jang-Hoon Kim, Seoul National University, Korea

Yong-Sauk Hau, Seoul National University, Korea

E-COMMERCE IN AFRICA : KEY ISSUES AND THEIR IMPLICATIONS

Emmanuel Nnadozie, Truman State University, Missouri

AN INTEGRATED SYSTMEMS APPROACH TO E-COMMERCE DEVELOPMENT IN KUWAIT

Abdulridha Alshawaf, Kuwait University, Kuwait

C.P.Rao, Kuwait Univeristy, Kuwait

William Delone, American University, Washington, DC

REGULATING E-BUSINESS: EUROPEAN VERSUS US APPROACHES

Val Samonis, The Center for European Integration Studies (ZEI), Bonn, Germany

THE EMERGENCE OF E-COMMERCE IN THE UNITED STATES AND EUROPE

Hooshang M. Beheshti, Radford University, Virginia

Mark Ebel, Core Management Group, Inc., Roanoke, Virginia

SUNDAY - MARCH 11, 2001

10:30 - NOON SESSIONS/WORKSHOPS/PANELS

SESSION B: E-COMMERCE - SELECTED ISSUES @SANDPEBBLE B

CHAIR: to be announced

PAPERS:

THE NEW POLITICAL ECONOMY

Frank Wolf, Nova Southeastern University, Florida

INCREASING PRODUCTIVITY DECREASES PROFITABILITY

Gerhard Plenert, AMS Inc., Virginia

HOW DO I USE THE REMOTE CONTROL TO ORDER LAKSA FROM ROOM SERVICE? CULTURAL ISSUES IN TECHNOLOGY BASED SERVICE DELIVERY IN THE PREMIUM HOTEL SECTOR

Gregory B. Fisher, University of Queensland, Australia,

Amanda Rowe, University of Queensland, Australia

E-COMMERCE: A REVOLUTION IN BUSINESS OR AN ADDED MARKETING DIMENSION

Zafar A. Bokhari, Chicago State University, Illinois

SESSION C: E-BUSINESS: STRATEGIC DIMENSIONS @SANDPEBBLE C

CHAIR: Vinay Kothari, Stephen F. Austin State University, Texas

PAPERS:

THE IMPLICATIONS OF THE E-BUSINESS ASPECTS AND THE ACQUISITION ANNOUNCEMENT ON THE SECURITY PRICES OF THE BIDDING AND TARGET FIRMS: A COMPARISON OF THE ASIAN AND HONG KONG EXPERIENCE

Daniel K.T.Li, Lingnan University, Hong Kong

Carol L.K.Wong, Lingnan University, Hong Kong

ELABORATED CONSUMPTION AND INTERNET SHOPPING: THE SOCIO-ECONOMIC CONTEXT

A. B. Anderson, University of Aberdeen, Scotland

M. H. Atkins, University of Aberdeen, Scotland

E-BUSINESS: STRATEGIC INSIGHTS AND ISSUES

Vinay Kothari, Stephen F. Austin State University, Texas

Madison Payal Kothari, Freemarkets, Inc., Pennsylvania

Lone Wittliff, Stephen F. Austin State University, Texas

CONSUMER COMPLAINTS GO INTERNET

Louis K. Falk, Youngstown State University, Ohio, lkfalk@cc.ysu.edu

Sharaf Rehman, Lynn University

Dawn E. Foster, Independent Researcher

SUNDAY- MARCH 11, 2001

1:30 - 3:00PM SESSIONS/WORKSHOPS/PANELS

SESSION A: E-COMMERCE IN SPECIFIC NATIONS @SANDPEBBLE A

CHAIR: to be announced

PAPERS:

E-COMMERCE IN INDIA

Sudhindra Girimaji, Indian Institute of Management, Lucknow, India

Girish Bendigiri, Indian Institute of Management, Lucknow, India

CORPORATE STRATEGY IN THE INTERNET AGE: AN EXPLORATORY ANALYSIS OF COMPETITIVE DETERMINANTS AND MARKET DYNAMICS IN U.K. E-BUSINESS

Thomas C. Lawton, Royal Holloway School of Management, University of London, England

CHALLENGES AND OPPORTUNITIES OF E-COMMERCE IN DEVELOPING COUNTRIES: THE CASE OF CHINA

Shimin Luo, George Washington University, Washington, DC

Jiawen Yang, George Washington University, Washington, DC,

AN EXAMINATION OF FOREIGN E-COMMERCE ENTRY INTO FRENCH MARKET

Joel D. Nicholson, San Francisco State University, California

Edouard Saint-Paul, San Francisco State University, California

SESSION B: STRATEGIC INSIGHTS INTO E-COMMERCE

@SANDPEBBLE B

CHAIR: to be announced

PAPERS:

SERVICES MARKETING DISTRIBUTION OPTIONS AND ITS IMPLICATIONS TO SERVICES MARKETERs

A.Ben Oumlil, University of Dayton, Ohio

Irene Dickey, University of Dayton, Ohio

FACTORS OF USE OF INTERNET BY ORGANIZATION BUYERS

Michel Plaisent, michel.plaisent@uqam.ca

FACTORS OF CONFIDENCE PERCEPTION OF CONSUMERS

Michel Plaisent, michel.plaisent @uqam.ca

JUMPSTARTING E-BUSINESS AND DIGITAL ECONOMY: LESSONS FROM THE COMPARATIVE INTERNATIONAL EXPERIENCE OF INCUBATORS AND INNOVATION CENTERS

Val Samonis, The Center for European Integration Studies (ZEI), Bonn, Germany

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MONDAY - MARCH 12, 2001

Departure of participants. End of conference.